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=Contributor Lifecycle Audit=
= Contributor Lifecycle Audit =


= Getting the word out =
= Getting the word out =


*Please help us get broad participation in our volunteer survey by reaching out to our key audiences -- we've tentatively assigned audiences below. Please confirm your commitment and send the survey (see note).
*Please help us get broad participation in our volunteer survey by reaching out to our key audiences -- we've tentatively assigned audiences below. Please confirm your commitment and send the survey (see note).


*Channels:
*Channels:  
**Mary (All Paid Staff)
**Mary (All Paid Staff)  
**Aakash (Bugzilla Contacts)
**Mary (Mozilla Reps)<br>
**Aakash (Bugzilla Contacts)  
**Stas (l10n)  
**Stas (l10n)  
**Pascalc/Greg (mozilla europe)  
**Pascalc/Greg (mozilla europe)  
**Jay (MDN)  
**Jay (MDN)  
**Janet/Sheppy (documentation)
**Janet/Sheppy (documentation)  
**Gen (Asia)
**Gen (Asia)  
**Mary (Latin America and Marketing)  
**Mary (Latin America and Marketing)  
**William/Pierros (ReMo and Africa and Middle East)  
**William/Pierros (ReMo and Africa and Middle East)  
Line 29: Line 30:
**Tara (creative collective)  
**Tara (creative collective)  
**Tobias (demos)  
**Tobias (demos)  
**diane (user research)
**diane (user research)<br>
**Other suggestions?<br>


----
= Suggested Note<br> =


**Please add other suggestions...
Email to your channels about the survey.


=Soft Launch=
*Subj: A few minutes of your time needed: Mozilla Volunteer Survey


==For 1.0 release==
*(ex: Reaching out to QA contributors about the Mozilla phonebook<br>


* <strike>Announce on mozillians mailing list, to staff and email to people who signed-up at mozilla.org/phonebook ([https://bugzilla.mozilla.org/show_bug.cgi?id=689222 bug 689222])</strike>
Dear Mozillians: We need *10 - 15 minutes* of your time. Please take this volunteer-focused survey (http://mzl.la/pCnv4Q) to help us make contributing to Mozilla better. This is the most important part of a contributor lifecycle audit that David Eaves is undertaking to assess the experience of volunteers within the Mozilla sphere. Please fill this out (http://mzl.la/pCnv4Q) if you are a current or past contributor to Mozilla by Friday, Oct. 21st.&nbsp; We also encourage you to share it with fellow contributors or your local communities. Thank you!


* Remove the mozilla.org/phonebook page <strike>and redirect to mozillians.org</strike ([https://bugzilla.mozilla.org/show_bug.cgi?id=664810 bug 664810])
More reading:


==For 1.1 release==
The aim of our audit is to get a sense of why people do or don't get involved with Mozilla, why or why they don’t complete a project, whether or not they stay, how we can make this whole process better and more. David Eaves is working with Mozilla's Contributor Engagement team to provide a set of recommendations that will help Mozilla improve the contributor experience. This volunteer survey is the most important part of his research!


* Send invitations to a seed group of pre-vouched contributors (see [https://bugzilla.mozilla.org/show_bug.cgi?id=674653 bug 674653]).  This will reach many existing contributors and will create a user base to vouch for new profile requests. '''(David)'''
You can read more about contributor engagement activities and recent happenings here: <br>


* Select one project area (l10n maybe?) and ask them to try out and give us their feedback. We can follow up by inviting discussion on the Mozillians list or by sending out a survey after people have tried it for a week.
*&nbsp;Mary Colvig's blog:&nbsp;http://chickswhoclick.wordpress.com/ <br>


=Full Launch=
*&nbsp;David Eave's blog: http://eaves.ca/2011/10/18/calling-all-mozilla-contributors-past-present/<br>


* Tie the full launch to the availability of tagging and other criteria decide needs to be there based on feedback from the soft launch -- release TBD
* David Boswell's blog: http://davidwboswell.wordpress.com/<br>


* <strike>Announce launch of the site on Monday meeting, Planet, About Mozilla newsletter, email to everyone, email to mozillians mailing list, notice in Bugzilla.  Note: some channels like Facebook or a snippet don't make sense because it isn't going to reach an audience of people likely to use the phonebook. '''(Aakash)'''</strike>


* <strike>In addition to an announcement post, do a blog series about how it was built -- ask Ozten, Tofumatt, Dave, Gerv, etc. to post.  There is an interesting technical story here about how we're using LDAP and approaching privacy. '''(Aakash)'''</strike>


=After Launch=


* Communicate about sticker (see [https://bugzilla.mozilla.org/show_bug.cgi?id=656473 bug 656473]) for the first group of people to sign up on site (need to determine how many to print and how to distribute). '''(David)'''


* <strike>Follow up again with team leads (see above) about reaching out to their contributors -- the timing of this will depend on the needs of each group (eg, l10n needs tagging so it may not make sense to promote phonebook to that group until tagging is available).</strike>


* Video to walk people through how to use site and how it can help them and to get people involved in phonebook roadmap.  '''(Aakash)'''


* [[Mozillians/Visualizations_Project|Phonebook Visualizations Project]] '''(Gen)'''
<br>
 
* Create a phonebook FAQ on the site itself. {{bug|692645}} '''(Aakash)'''
 
=Notes=
 
==Email to Team Leads about Phonebook==
 
* Subj: Reaching out to ______ contributors about the Mozilla phonebook
 
* (ex: Reaching out to QA contributors about the Mozilla phonebook)
 
I wanted to let you know the Mozillians community directory is launching soon.  It's a critical foundational element to Contributor Engagement's strategy to inspire people to participate in Mozilla. 
 
This will be like the employee phonebook, but it will be available to *all* Mozillians (paid + volunteer) and will help all of us by creating an easy way to learn who is involved, what they do and how to connect with them.
 
We are doing a brownbag about this on Thursday, August 18 at noon pacific in Mountain View and on Air Mozilla and you are welcome to come.  It would be great to get your thoughts on our plans and ideas on how to use this new resource.
 
To help promote the phonebook, please also consider sending a note to your respective teams and ask them to sign up and also reach out on public mailing lists, IRC channels or other forums where contributors to your projects gather.  The phonebook isn't live yet, but people can sign up to get news when it launches at:
 
http://www.mozilla.org/phonebook
 
The 1.0 version of the phonebook will be fairly basic but getting contributors onto this directory now will help us map out future enhancements, such as tagging.  Feel free to mention that new features will be coming soon and ask what features contributors would find helpful.
 
Don't forget to mention that there will be stickers for the first group of people who sign up :)
 
Thanks for your time.
 
==Email for Beta Launch==
 
* Audience: people who signed up on mozilla.org/phonebook and people on Mozillians mailing list
 
I'd like to announce that the Mozilla Community Directory is now live. This is a critical element of Contributor Engagement's strategy to inspire more people to participate in Mozilla.  It will allow us to know who Mozillians are and how many.
 
http://www.mozillians.org
 
You can use the site to create a profile with information about yourself and find out how to get in touch with others.
 
Please note that this is a beta launch and we're promoting this to a limited audience.  After additional testing we will follow up with a full roll out to the entire Mozilla community.
 
If you run into problems using the site, find an issue, or have ideas for making the site better, please file a bug:
 
https://bugzilla.mozilla.org/enter_bug.cgi?product=Websites&component=mozillians.org
 
or post to the Mozillians list:
 
http://groups.google.com/group/mozilla.mozillians/topics
 
If you'd like to get involved with making this community resource even better, take a look at our code repository and contact tofumatt or davedash in #mozillians on irc.mozilla.org.
 
https://github.com/mozilla/mozillians
 
Thanks to Gerv, Aakash, Dave, ozten, tofumatt, retornam, rforbes, mgoodwin, malexis, Andrew, Corey, Tobbi, jabba, Monique, Stas, Jason, Jay, Seth, Mary and everyone else who worked on this (as well as earlier phonebook efforts).  Apologies to anyone who I accidentally left out of this list.
 
Thank you,
 
David Boswell
 
Contributor Engagement
 
== Mozillians Launch Planning Session Notes ==
 
* http://etherpad.mozilla.com:9000/or9UoxnBbj
Mcolvig
Confirmed users, Bureaucrats and Sysops emeriti
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