Confirmed users
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Support/Surveys/Babylon-Toolbar: Difference between revisions
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From content in SUMO's forum we know that the Babylon toolbar is a piece of software that users are trying to remove, and this survey indicates that is because a high percentage installed it unintentionally and then found their search hijacked. | From content in SUMO's forum we know that the Babylon toolbar is a piece of software that users are trying to remove, and this survey indicates that is because a high percentage installed it unintentionally and then found their search hijacked. | ||
In addition, the uninstallation process is not obvious as shown by all the threads that are generated around the topic | In addition, the uninstallation process is not obvious as shown by all the threads that are generated around the topic[https://support.mozilla.org/en-US/search?e=es&q=babylon]. From the crash reports we also have some indications about how this type of toolbar impacts performance negatively. See [https://bugzilla.mozilla.org/show_bug.cgi?id=688895 Bug 688895] and [https://bugzilla.mozilla.org/show_bug.cgi?id=715757 Bug 715757]. | ||
Those users who do intend to install the Babylon toolbar mainly do so for the translation feature. This matches data gathered from users who | Those users who do intend to install the Babylon toolbar mainly do so for the translation feature. This matches data gathered from users who migrate to Chrome because they want the Translation features provided by the Google Toolbar. See http://bit.ly/moz-critical for the complete research report contracted by Patrick Finch and David Tenser. | ||
===Survey Details=== | ===Survey Details=== | ||