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Support/Goals/2012Q4: Difference between revisions
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**{{risk|English training docs ready for OBs and partners}} ''— <u>Michelle</u> ([https://wiki.mozilla.org/File:B2g_support_strategy.pdf Project plan])'' | **{{risk|English training docs ready for OBs and partners}} ''— <u>Michelle</u> ([https://wiki.mozilla.org/File:B2g_support_strategy.pdf Project plan])'' | ||
**{{risk|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''— <u>David</u>, Michelle (No project plan needed)'' | **{{risk|Hire Helpdesk Tech Lead (alternatively contract a Portuguese speaking support rep that can dig in sooner rather than later)}} ''— <u>David</u>, Michelle (No project plan needed)'' | ||
**{{ok|Define relationship with hardware OEM for deliveries of reports and documentation}} ''— <u>Michelle</u> ( | **{{ok|Define relationship with hardware OEM for deliveries of reports and documentation}} ''— <u>Michelle</u> ([http://wiki.mozilla.org/b2g_oem_support_plan project plan])'' | ||
**{{new|Firefox OS community building resulting in Brazilian engagement in support (discussion forum participation & L10n planning for KB}} ''— <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])'' | **{{new|Firefox OS community building resulting in Brazilian engagement in support (discussion forum participation & L10n planning for KB}} ''— <u>Rosana</u> ([https://sumo.etherpad.mozilla.org/Firefox-Os-Brazilian-community Project plan])'' | ||
**{{ok|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}}''— <u>Cheng</u>, Michelle ( | **{{ok|Assist with B2G Dogfooding/test drivers program that Release Engineering is driving from MV, SF}}''— <u>Cheng</u>, Michelle ([http://wiki.mozilla.org/dogfooding_support_plan project plan])'' | ||
*{{risk|Phase II Marketplace Support: Localization. Payments documentation}} ''— <u>Ibai</u> ('''PROJECT PLAN MISSING''')'' | *{{risk|Phase II Marketplace Support: Localization. Payments documentation}} ''— <u>Ibai</u> ('''PROJECT PLAN MISSING''')'' | ||
**Localize content to Spanish and Portuguese: Hire PT speaking FTE. | **Localize content to Spanish and Portuguese: Hire PT speaking FTE. | ||