SUMO Weekly Metrics: Difference between revisions

SUMO Weekly Metrics (view source)

Revision as of 21:08, 12 October 2007

744 bytes added , 12 October 2007

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 '''Participation'''
-*Active KB contributors
+*Active KB contributors ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*Active forum contributors
+*Active forum contributors ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
 *Live chat contributors
-*New registered contributors
+*New registered contributors ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*Number of modified articles
+*Number of modified articles ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
 '''Performance'''
-*Average article helpful ratio
+*Average article helpful ratio ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*Answered forum threads
+*Answered forum threads ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*Average forum thread answer time
+*Average forum thread answer time ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*Average live chat length
+*Average live chat length (Live Chat requirement)
-*Total live chat down time
+*Total live chat down time (Live Chat requirement)
 '''Traffic'''
-*Total unique visitors
+*Total unique visitors (Urchin)
-*New forum threads
+*New forum threads ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*Answered thread ratio
+*Answered thread ratio ([https://bugzilla.mozilla.org/show_bug.cgi?id=398606 bug 398606])
-*KB page views
+*KB page views (Urchin)
-*Forum page views
+*Forum page views (Urchin)
-*Live chats requested
+*Live chats requested (Live Chat requirement)
-*Live chats unanswered
+*Live chats unanswered (Live Chat requirement)
-*Bounce rate
+*Bounce rate (Urchin)
-*Average session length
+*Average session length (Urchin)