WeeklyUpdates/2008-01-07: Difference between revisions

WeeklyUpdates/2008-01-07 (view source)

324 bytes added , 7 January 2008

1,623

edits

@@ Line 83: / Line 83: @@
 == Marketing/PR ==
-*Events:
+'''Events'''
-**[http://wiki.mozilla.org/Fosdem:2008/ FOSDEM:] planning underway.
+*[http://wiki.mozilla.org/Fosdem:2008/ FOSDEM:] planning underway.
-**[http://gnunify.pbwiki.com/ GNUnify:]  Mozilla contributor Anant Narayanan submitting a Mozilla-focused talk and hosting a hack session.
+*[http://gnunify.pbwiki.com/ GNUnify:]  Mozilla contributor Anant Narayanan submitting a Mozilla-focused talk and hosting a hack session.
-**[http://www.techkriti.org/ Techkriti:]  Our campus rep, Shashank Chintalagiri, is hosting a Firefox add-ons competition called [http://www.techkriti.org/#lookup_Events_SoftwareCorner_myFox/ MyFox]
+*[http://www.techkriti.org/ Techkriti:]  Our campus rep, Shashank Chintalagiri, is hosting a Firefox add-ons competition called [http://www.techkriti.org/#lookup_Events_SoftwareCorner_myFox/ MyFox]
+'''Support'''
+*Accomplishments
+**Firefox support forum launched [http://support.mozilla.com/forum]
+**Firefox support live chat launched [http://support.mozilla.com/kb/Live+Chat]
+**Decision to use SUMO as support channel in Firefox 3
+*This week:
+**Import in-product help -> SUMO
+**Point Support link on mozilla.com -> SUMO
 == Metrics ==