Support/Weekly Meetings/Agenda 2019-02-27

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

• California: 1-650-903-0800, pin 2 then 8437 then #
• Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
• Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

• Join the meeting on Vidyo (You'll have to download and install the Vidyo Desktop client)
• Watch the meeting live via Vidyo
• AirMozilla

Read more

• Support blog

Live chat

• irc.mozilla.org #sumo - web-based IRC

please note that the agenda should not be edited starting 2 hours prior to the event - thanks!

PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

• Konstantina
• Kiki
• Roland
• Noah

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

COOL COMMUNITY NEWS OF THE WEEK

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

1. Big thanks to Dynisha, Zach, Miguel, Jens, Andrei, Jhonatas, Michal, Gerd, Gazzali, Syam, Wim, Selim, Emin, Pravin, and of course Christophe, for their help on Reply! ;) [Noah]

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

1. Firefox 66 is on the way, March 19
2. Friendly reminder to our amazing support volunteers to always ask Firefox folks to reboot their computer, WiFi, DSL/cable modem as part of Firefox troubleshooting because often it's networking issue with one of those (in this case it was the combi Wifi DSL/cable modem causing Firefox Account Login issues) and NOT a Firefox issue

PLATFORM UPDATES

1. SUMO team is doing UX experiment (more info soon)

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

SOCIAL SUPPORT

1. Kiki is doing some experiments on tagging on Buffer Reply tool

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.