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Get Satisfaction Detailed Report

(see stats graphic section)

  1. sadness = 454/641 = 71% (last week:67%)
  2. Top 5 active (getactive.rb)
  3. contributors - 147 matt_678579 of Australia (v);  ; 7 rtanglao ; 17 elcameleon1 (v); 63, Wayne Mery of USA (v);16 rsx11m of USA (v); 132 chris ramsden aka xenos (v); 39 davro (v); 8 tanstaafl of usa(v); 12 dedalus (v) (gethappykludged.rb)
  4. new contributors: none this week! - always looking for new contributors, roland AT OR #gsfn nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
  5. new / closed topics Monday-Sunday: Mon 75/11, Tue 66/12, Wed 86/13, Thu 95/11, Fri 83/10, Sat 58/4, Sun 49/11 (getNumCreatedNumResolved.rb)

20% projects

  1. Got UX, visualization or web-dev skills? Coding help wanted: i) visualize and store support data gathered from a JSON data store ii)prototype a super friendly new support topic wizard iii) real time HTML/JQUERY/JSON driven support dashboard email roland AT
  2. mongoSlurpGS.rb: ruby code to store Get Satisfaction Thunderbird Support Data in mongodb. Got mongodb or data visualization skills? want to help? email roland AT

GS Stats Graphic

21-27March2011Community stats for Mozilla Messaging.png