Bug Triage/Projects/Bug Handling: Difference between revisions

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Emceeaich moved page Bugmasters/Projects/Bug Handling to Bug Triage/Projects/Bug Handling: Move to Bug Triage hiearchy.
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m (Emceeaich moved page Bugmasters/Projects/Bug Handling to Bug Triage/Projects/Bug Handling: Move to Bug Triage hiearchy.)
 
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==Triage Leads==
==Triage Leads==


We've [https://docs.google.com/spreadsheets/d/10i30CFUPJM7snz0xX3czFJeBh2tNwjwjtI409DQw3x0/edit#gid=743363211 identified leads for 80% of these components]. These people will be responsible for making sure new bugs landing in components, are acted on in a timely fashion, new bugs are now being moved into components by volunteers and Mozilla's contractors. Triage leads are encouraged to delegate the work to other members of their team, and set up rotations for reviewing bugs [see Networking].
We've [[Bugmasters/Project/Bug Handling/Triage Leads|identified leads for 80% of these components]]. These people will be responsible for making sure new bugs landing in components, are acted on in a timely fashion, new bugs are now being moved into components by volunteers and Mozilla's contractors. Triage leads are encouraged to delegate the work to other members of their team, and set up rotations for reviewing bugs [see Networking].


In a separate project, another team is building groups of volunteers to help with classification of new bugs in a component.
In a separate project, another team is building groups of volunteers to help with classification of new bugs in a component.
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==Current Status==
==Current Status==


Starting Monday, 29 February 2016, each bug that's triaged will get [[Bugmasters/Projects/Bug Handling/Decision Templates|a comment explaining the disposition of the bug]].
The [[Bugmasters/Process/Triage|new triage process]] is being presented at the 2016 London AllHands.
 
Bugs are now displaying [https://www.npmjs.com/package/bugzilla-readable-status readable] triage statuses in bugzilla's new modal view (which will be become the default in Q3 2016.)


==Next Step==
==Next Step==


After the pilot project, we will finalize the decision states for bugs, and ask Mozillians for comment. In the Second Quarter of 2016 we'll work with the [https://bugzilla.mozilla.org/ Bugzilla] developers to make it easy for triagers to mark decisions on bugs, as well as alerting triagers about bugs that need attention.
In the third quarter we'll support teams as they start triaging bugs, and making more changes to bugzilla's UI to support triage.