Thunderbird/StatusMeetings/2010-11-09: Difference between revisions

 
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*Who's taking minutes? --> '''roland'''  
*Who's taking minutes? --> '''roland'''  
*[http://ascher.ca/thunderbird/minutes_schedule.html Minute taking Schedule]. Talk to davida for schedule changes/additions.
*[http://ascher.ca/thunderbird/minutes_schedule.html Minute taking Schedule]. Talk to davida for schedule changes/additions.
* Note: this meeting is for interactive discussion. Feel free to ask questions!


=== Action Items  ===
=== Action Items  ===
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=== Conversion Funnel (Priority 0 side project) ===
=== Conversion Funnel (Priority 0 side project) ===
* Funnelcake 3 released this morning.  Should have some prelim numbers by tomorrow.
* ISPDB: 35% conversion rate; top 10 domain misses: ocn.ad.jp, netease.com, interia.pl, psmtp.com, aon.at, telenet-ops.be, 163.com, one.com, cox.net, netsolmail.net


=== Thunderbird Development ===
=== Thunderbird Development ===
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=== Marketing Updates ===
=== Marketing Updates ===
* PR Update: Nice article on [http://www.devicemag.com/2010/10/19/how-to-add-a-calendar-to-mozilla-thunderbird/ Calendar in Thunderbird], [http://news.cnet.com/8301-19882_3-20022134-250.html Rockmelt roundup], a few straggler stories on the security update
* ADUs: 6.5MM total ADUs current high; 2.x is 18% of total ADUs now, downloads steady at above 80k a day average
* Exploring a couple marketing initiatives centered around games and video. Please participate in IRC on #marketing.


=== Infrastructure Update  ===
=== Infrastructure Update  ===
* Massive storage downtime Thursday -> Friday
* CouchDB as a build service, gozer to email tb-planning mailing list so folks are aware of this and can use it specifically asuth et al


=== Build / Release Update ===
=== Build / Release Update ===
* enabled concurrent release builds on our production buildbot
* adding release builders for trunk this week
* gozer and jhopkins are now doing weekly bug sprint to catch up on bug backlog in buildrel


=== Web Update ===
=== Web Update ===
* Broker (less verbose name for Account Provisioning Middleware, added some tests, logging, figuring out API details and starting implementation)
** updated text on website for free email providers


=== Documentation ===
=== Documentation ===
Sumomo clean-up: complete and make draft articles live; new articles; combine duplicates; updates
* [http://support.mozillamessaging.com/en-US/kb/Quick+Filter+Toolbar Quick Filter KB]
* [http://support.mozillamessaging.com/en-US/kb/Switching+to+Thunderbird+from+Windows+or+Web-Based+Email+Applications Switching to Thunderbird]
* [http://support.mozillamessaging.com/en-US/kb/Installing+Thunderbird+on+Mac Installing TB on the Mac]
* [http://support.mozillamessaging.com/en-US/kb/Sending+and+Receiving+Emails Sending and Receiving Messages]
* general work around Windows and updating articles
This week:
* looking at contribution sources / metrics, MDC and Sumomo
* [http://blog.mozilla.com/sumo/2010/11/03/qa-day-for-the-new-sumo-kb-software/ Kitsune QA] (the new support / KB platform)


=== [https://wiki.mozilla.org/Thunderbird/Support Support] ===
=== [https://wiki.mozilla.org/Thunderbird/Support Support] ===
# 567 new support topics down 13% (652 last week; this week is a bit down from normal)  
# 567 new support topics down 13% (652 last week; this week is a bit down from normal)  
# Again, [https://wiki.mozilla.org/Thunderbird/tb-support-crew tb-support-crew mailing list] for support contributors has been launched! If you support Thunderbird or write documentation to help support Thunderbird, please [https://mail.mozilla.org/listinfo/tb-support-crew subscribe] and briefly introduce yourself to the list
# Again, [https://wiki.mozilla.org/Thunderbird/tb-support-crew tb-support-crew mailing list] for support contributors has been launched! If you support Thunderbird or write documentation to help support Thunderbird, please [https://mail.mozilla.org/listinfo/tb-support-crew subscribe] and briefly introduce yourself to the list
# sid0 is rapidly iterating (thanks sid!) the about:support extension so if you are a support contributor on Get Satisfaction, MozillaZine, etc please give latest builds ([https://github.com/sid0/tb-about-support/ github], [http://hg.mozilla.org/users/sid.bugzilla_gmail.com/tb-about-support mercurial]) a try and give us [http://feedback.mozillalabs.com/forums/68185-messaging-add-ons feedback]
# [https://wiki.mozilla.org/Thunderbird/Thunderbird3.1SupportIssues 3.1 Support Issues]  
# [https://wiki.mozilla.org/Thunderbird/Thunderbird3.1SupportIssues 3.1 Support Issues]  
# See [[Thunderbird/StatusMeetings/2010-11-09/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details
# See [[Thunderbird/StatusMeetings/2010-11-09/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details
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=== Attendees  ===
=== Attendees  ===
dmose, bienvenu,roland,standard8,ludo,bwinton,jenzed,rebron,jhopkins,gozer,sancus


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