Support/Goals/Document Emerging Issues: Difference between revisions
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==Goal== | |||
*Design and document a process for documenting emerging issues | |||
==Purpose== | ==Purpose== | ||
*Keep the KB up-to-date so that users can find the answers they need (part of retaining users) | *Keep the KB up-to-date so that users can find the answers they need (part of retaining users) | ||
==Project Plan== | ==Project Plan== | ||
Revision as of 14:45, 4 January 2012
Goal
- Design and document a process for documenting emerging issues
Purpose
- Keep the KB up-to-date so that users can find the answers they need (part of retaining users)