Thunderbird/Thunderbird12.0SupportIssues: Difference between revisions

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→‎Minor issues or issues fixed in TB 13 or future release

Rtanglao

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-(Thanks to those who helped us on [[Thunderbird/Support/SupportDay/2012-03-14| March 14, 2012]]. ''Next Thunderbird support day is scheduled for April 25, 2012 the day after the TB 12 release on April 24, 2012.'')
+(Thanks to Eric Moore aka tanstaafl, Matt, Wayne Mery, Vincent aka cameléon for helping us on [[Thunderbird/Support/SupportDay/2012-04-25| TB12 Support Day April 25, 2012]]. ''Next Thunderbird support day is scheduled for June 6, 2012 the day after the TB 13 release on June 5, 2012.'')
-* TB 12 is scheduled to be released on April 24, 2012
+* TB 12 was released on April 24, 2012. Congratulations to the Thunderbird community of software developers, testers, documentation writers and support contributors
+* TB 12.0.1 was released on April 30, 2012
 __TOC__
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 (not in order)
+# {{bug|750781}} - Thunderbird 12.0.1 very slow when opening a message / not responding due to Thunderbird Places SQLite "*-wal and *-shm" files  (and possibly other TB SQLite files) being removed and replaced with a directory. POSSIBLE CAUSE: Anti-virus ([http://forums.mozillazine.org/viewtopic.php?f=39&t=2466065&sid=bc756f6881de1a797d8b7f07214e33f4&p=11970521#p11970521 MozillaZine has a report of it being caused by SET NOD32, currently version 4.2.71.2.];  [https://bugzilla.mozilla.org/show_bug.cgi?id=750781#c11 Aurélien on Bugzilla had the problem happen] with [https://bugzilla.mozilla.org/show_bug.cgi?id=750781#c7 Avira Antivir]) - '''WORKAROUND - Open the Thunderbird Profile Directory from Help | Troubleshooting Information, quit Thunderbird, delete any directories in the Thunderbird Profile Directory ending in "-wal" or "-shm" and then restart Thunderbird e.g. delete directories named like the following: "places.sqlite-wal", "places.sqlite-shm", "cookies.sqlite-shm", "cookies.sqlite-wal"''' ; Possible fix in {{bug|752732}} and also [https://bugzilla.mozilla.org/show_bug.cgi?id=750781#c43 in a future version of SQLite, 3.7.12 or higher out in a few weeks from May 7, 2012] ; '''If you find further issues like this in GS please tag them [https://getsatisfaction.com/mozilla_messaging/tags/tb12sqlite tb12sqlite]'''
+# <del>[https://bugzilla.mozilla.org/show_bug.cgi?id=730947#c111 POP users who use filters  and revert from TB12 to TB11 may have issues]  - {{bug|730947}} - This should only affect a few users if any.</del> - '''Fixed in TB 12 or TB 12.0.1'''
+# <del>{{bug|748090}} - pop3 filters that move new message to imap folders mostly won't work - REGRESSION</del> - '''Fixed in TB 12.01'''
+# Appears to be a "not responding bug" on Mac OS X and Windows that's manifested itself in TB11 and TB12. Thought it was because of gmail "All Mail" folder subscription issues or a plugin issue. But I still see the issue occasionally (SPOD on Mac, spinning cursor on Windows) on both Mac OS X and Windows 7 after unsubscribing from "All Mail" and removing all plugins. Others like wsmwk are seeing similar problems. If you see this problem please tag it [https://getsatisfaction.com/mozilla_messaging/tags/tb12notresponding tb12notresponding]; this might be {{bug|712371}}: severe slowness after email troubles. for example on startup high CPU and Unresponsive Script" for "Script: resource://modules/iteratorUtils.jsm:117"
+# <del>{{bug|748565}} - Single new message causes multiple 'new message' notifications by pressing F5, may be POP only and may be filter related - '''WORKAROUND''' - use Shift F5 keyboard shortcut - REGRESSION</del> - '''DUPLICATE of {{bug|748997}} which was fixed in TB 12.0.1'''
+# <del>Personas are not displayed correctly. See {{bug|748682}} .</del> '''Marked as WONT FIX'''
+# Freeze on Windows Server 2003 (seems to be due to Test Pilot 1.3.9, but maybe also because of  Windows Server) http://www.geckozone.org/forum/viewtopic.php?f=4&t=104681 - '''Not sure if this is a Windows Server issue or TB Issue'''
+# Broken "Download rest of message" link for POP accounts set to 'fetch headers only': http://gsfn.us/t/2t8qf / {{bug|736782}} - '''FIXED in TB 13, could be backported to TB 12''', REGRESSION
+# <del>New mail notification issue (for POP accounts) aka "message repeatedly downloaded every minute until the message is READ OR the message is deleted at the server (by another system accessing/deleting that message", {{bug|748997}} and http://www.geckozone.org/forum/viewtopic.php?p=687434#p687434</del> - '''Fixed in TB 12.0.1'''
+# <del>{{bug|748432}} - crash in nsMsgDatabase::MatchDbName ("It looks like the user has most likely set the hidden pref to check for new messages in all folders, and one or more of the folders is causing us a problem") - '''fixed in TB15; fix could be backported to TB12, 13 or 14'''</del> - '''Fixed in TB 12.0.1'''
+# Help Link doesn't works anymore {{bug|754621}}, error message: "The webpage cannot be found"
 === Minor issues or issues fixed in TB 13 or future release ===
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 (not in order, numbered only for convenience; minor = no dataloss or non dataloss mac and linux problems since only 5% or less of TB users are mac or linux)
+# {{Bug|725810}} - Automatic Compact Folders Not Working under certain circumstances - Regression found in TB11, fixed in TB13
 === Add-on Issues ===
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 === April 25, 2012 ===
 (all times are UTC)
+Issues discovered during the [[Thunderbird/Support/SupportDay/2012-04-25|TB 12 Support Day on April 25, 2012]]
+# Personas are not displayed correctly. See {{bug|748682}} .
+# Freeze on Windows Server 2003 (seems to be due to Test Pilot 1.3.9, but maybe also because of  Windows Server) http://www.geckozone.org/forum/viewtopic.php?f=4&t=104681
+# Search results empty: http://www.geckozone.org/forum/viewtopic.php?f=4&t=104694 (SOLVED by following https://support.mozillamessaging.com/en-US/kb/rebuilding-global-database ) -- '''If this is an issue, it's not a TB12 specific issue'''
+# "Download rest of message" for pop fetch headers only is a bad one: http://gsfn.us/t/2t8qf / {{bug|736782}}
+#New mail notification issue (for POP accounts), {{bug|748997}} et http://www.geckozone.org/forum/viewtopic.php?p=687434#p687434
 === April 26, 2012 ===
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 (not in order)
+== Next Release ==
+* [[Thunderbird/Support/TB13UserChanges]]
-* [[Thunderbird/Support/TB15UserChanges]]