People:removing roadblocks to productivity

Removing Roadblocks to Productivity

Sometimes it feels really hard to get anything done. Broken communication channels, lack of role clarity, teams at cross purposes. Whatever it may be, stuff gets in our way of being productive and having the impact we ultimately want to have.

The purpose of this project is to uncover what gets in the way of our productivity and do something about it (so that people stay longer, do more, do better).

Scope

Deliverables in three phases:

• Phase 1
  • Launch a simple company-wide survey to understand the ubiquity of each issue raised.
• Phase 2
  • Analyze the findings, group them, and prioritize as necessary.
  • Consider conducting focus groups where necessary to uncover deeper insights.
• Phase 3
  • Develop roadmap and execution plan.
  • Identify key stakeholders and drivers for each roadblock.

Boundaries:
Applicable to Mozilla regular employees.
We will look to get input from volunteers when we are better able to identify 'actives'.

Duration

2014 and beyond

Communication

We’ll use the People Team Blog + this wiki as our primary communication vehicle to narrate the project start to finish, with regular updates shared via Yammer and the Project call. In addition, the progress of this initiative will be tracked on our goals spreadsheet.

And you can always find us for more info on the #peoplepeople IRC channel.

Iterations / Tasks / Milestones

• Q1 -
  • FEBRUARY - confirm project scope, identify consultant for focus groups
  • MARCH - design survey question(s), create and launch survey (open for 10 days), survey data crunching
• Q2 -
  • APRIL - continued survey data crunching, results shared back with the Project, potentially begin first round of focus groups
• Q3 - TBD, depends on results of the survey
• Q4 - TBD, depends on results of the survey
  

• Survey can be found here: https://productivity.paas.allizom.org/
  • We all encounter roadblocks at work that make it hard to get stuff done. From things as individual as a set of headphones that hurt your ears to broader issues like a persistently slow internet connection, roadblocks are frustrating, make us feel ineffective, and over time can sap our motivation.
    So, let’s do something about them. Tell us what’s getting in the way; what

makes it hard to get things done.
What are the roadblocks at Mozilla that keep you from:

1. making the impact you want to make?
2. getting work done?
3. doing the work you want?

Progress Reports

2014
Q1 February: Draft communication outline and first blog post March: Work with internal consultants on survey design Determine best tool for survey
Q2:
Q3:
Q4:

People

Goal owner: Mihca Anderson
Internal consultants: Mardi Douglass, Gemma Petrie, Ilana Segall, Larissa Shapiro

The People Team is driving the collection and analysis of data. When the roadblocks have been thoroughly vetted, we will identify stakeholders inside the project to own and drive the removal of each roadblock. Essentially, we will give voice to these roadblocks and ignite and support others to act.