Firefox/Accounts/Progress Report/2017Q3

September 25, 2017

Q3 OKR Progress

Objective	Key Result	Confidence	Features	Notes
Jul 10	Jul 24	Aug 8	Aug 21	Sep 5	Sep 18	Score
1. To have improved the quality for the Firefox Account experience on desktop.	1.1 Close ALL (100%) issues in the Quantum/Photon milestone. (Crouton)	60%	65%	70%	75%	90%	100%	1.0	Priorities for support of Quantum/Photon in 57: Crouton Flow Issues for 57 release.	Done! Crouton Flow Burndown Chart
	1.2 Close 50% of our Q3 quality backlog.		50%	75%	75%	90%	100%	1.0	Quality Priorities for Q3: Quality related P1s that we’ve identified to fix in Q3.	Done! Completed 13 out of 22, or 59%. Quality P1s Burndown
	1.3 Increase by 15% the rate of users that become multi-device as a result of going through our first run flow.	50%	50%	50%	40%	0%	0%	0.0	Supports the onboarding team, marketing retention team and Mozilla.org team to improve user retention (through converting first run users to multi-device users). Dashboards related to user retention Issue 5332: ABC test for CAD phase 3 (deep link)	Didn't achieve this. Had a lot of questions about the metrics.
	1.4 Fix newsletter subscription when email is confirmed on a 2nd device.	95%	95%	95%	95%	90%	90%	1.0	Fixes a problem with getting marketing newsletter opt-in data over to Salesforce.	Done!
2. To have improved the quality of the Firefox Account experience on mobile.	2.1 Measure and A/B test best push opt-in screen on iOS.	50%	40%	55%	55%	50%	50%	0.7	FxA Sync prioritization backlog for iOS Proposed mock up	PR reviewed but not merged. Review brought up some interesting points to address.
	2.2 Complete 80% of Q3 mobile bugs.	N/A	60%	60%	60%	65%	90%	0.8	Identification and fixing of the most impactful bugs on iOS	8 out of 13 are done - 80% of 80% done as of 9/25 Mobile Quality Burndown Chart
3. To have completed all features that are still in flight from Q1 and Q2.	3.1 Have a device pairing flow ready to A/B test.	75%	75%	50%	25%	0%	0%	0.3	Allow users to test out device pairing. This does not necessarily mean that QR codes are used.	Pushed forward the challenge with auto-focus. There are things we got done this quarter that we can roll forward. Great analysis.
	3.2 Ship secondary email.	80%	80%	90%	90%	90%	90%	0.9	We are allowing users to add a secondary email. Allows users to change primary email.	Caching bug fixed Client code is in Works for AMO, and they have an issue to fix one little thing Pocket was the only remaining thing.
	3.3 Land support for relier encryption keys.	70%	70%	75%	75%	75%	80%	0.9	Relier encryption keys	Have done a lot of good work on it but it’s not totally closed out. Still working on the reviews. Currently under scrutiny by two crypto specialists. Can’t ship until we clear the security reviews. Issue 245: Prototype key support api for Firefox Notes
	3.4 Integrate 100% of high priority Amplitude events.	75%	75%	75%	75%	75%	90%	0.9	Implementation of Amplitude	Should be collecting real-time data this week. We’ve haven’t completely tied everything off, but it’s basically done. Working in stage and currently fine tuning.