Support/Weekly Meetings/Agenda 2021-06-23: Difference between revisions

(adding CPG training)
 
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Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]
* [https://support.mozilla.org/en-US/user/Justin_ Justin]
* [https://support.mozilla.org/en-US/user/Justin_ Justin]
*  
* [https://support.mozilla.org/en-US/user/dannycolin Danny]
* [https://support.mozilla.org/en-US/user/Seburo Paul]


== AGENDA ==
== AGENDA ==
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=== TOPIC OF THE WEEK ===
=== TOPIC OF THE WEEK ===
# MR1 feedback collection
# MR1 feedback collection
# [https://discourse.mozilla.org/t/kitsune-release-notes-2021-06-09/81437 Advance search syntax]
# [https://wiki.mozilla.org/Support New Support wiki]
# [https://wiki.mozilla.org/Support New Support wiki]
# Don't forget to take the [https://support.mozilla.org/en-US/forums/contributors/714235 CPG training], everybody!
# Don't forget to take the [https://support.mozilla.org/en-US/forums/contributors/714235 CPG training], everybody!


=== MOZILLA'S WORLD UPDATE ===
=== MOZILLA'S WORLD UPDATE ===
# Reps 10 years celebration
# [https://blog.mozilla.org/mozillareps/2021/06/22/celebrating-10-years-of-reps/ Reps 10 years celebration]
# [https://blog.mozilla.org/en/products/firefox/firefox-tips/firefox-secret-tips/ How to be a Firefox expert user]
# [https://blog.mozilla.org/en/products/firefox/firefox-tips/firefox-secret-tips/ How to be a Firefox expert user]
# Common Voice got [https://discourse.mozilla.org/t/introduction-new-community-manager/81687 a new community manager]
# Common Voice got [https://discourse.mozilla.org/t/introduction-new-community-manager/81687 a new community manager]
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==== SOCIAL SUPPORT ====
==== SOCIAL SUPPORT ====
#  
# Be aware of [https://twitter.com/Farouk3AM/status/1407393854697975808 troll account]
#  
#  



Latest revision as of 17:06, 23 June 2021

Meeting Details (scroll down for the agenda)

(meeting duration approx. 45 minutes) starting at: 17:00 UTC [1]

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

Read more

Live chat

  • SUMO - Matrix channel

Please note that the agenda should not be edited starting 2 hours prior to the event - thanks!


PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

AGENDA

CONTRIBUTORS SHOUTOUT

(Please link to their profile and the reason for the mention)

  1. Kudos to everyone who's been helping with the Firefox 89 release

TOPIC OF THE WEEK

  1. MR1 feedback collection
  2. Advance search syntax
  3. New Support wiki
  4. Don't forget to take the CPG training, everybody!

MOZILLA'S WORLD UPDATE

  1. Reps 10 years celebration
  2. How to be a Firefox expert user
  3. Common Voice got a new community manager

PRODUCT UPDATES

  1. Firefox 90 release

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

SOCIAL SUPPORT

  1. Be aware of troll account

PLAY STORE SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.