Grow mozilla draft: Difference between revisions

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The Grow Mozilla initiative '''adds more [[Community|casual, active and core contributors]]''' to all areas of the Mozilla project. We aim to build and develop a global, inclusive workforce of paid and volunteer Mozillians to fulfill our mission and meet our top-tier project objectives.
#REDIRECT [[Grow]]
 
All teams across Mozilla can tap into programs, channels and tools provided by the '''[[ContributorEngagement|Contributor Engagement]]''' and '''People''' teams to create strategies for successfully finding and working with contributors.
 
<div style="text-align:center;">
[[File:Grow-diagram-3.png|600px]]
</div>
 
== Meetings ==
 
If you are interested in taking part in bringing new volunteers into Mozilla, please join us for the Grow Mozilla meetings.
 
* Meeting time: Every other Thursday at 10 AM PDT
* Dial-in information: 1-800-707-2533, pin: 369, conf: 634
* Back channel: irc.mozilla.org#mozillians
* [http://wiki.mozilla.org/Mozilla.org/Contribute#Meetings Agenda]
* Follow the [http://groups.google.com/group/mozilla.mozillians/topics Mozillians forum] for information about upcoming meetings
 
== Volunteer Progression ==
 
'''Potential Contributors'''
 
Staff and volunteer experts from different functional and regional areas craft community building strategies that are used to match potential contributors to opportunities.  Potential contributors are reached through online channels (such as [http://www.mozilla.org/contribute Get Involved pages]) and offline channels (eg, events organized by [[ReMo|Mozilla Reps]]) using various tools (such as [[Mozillians/Events_Manager|Events Manager]]).  Each team sets community health and growth targets to measure and optimize the effectiveness of converting people into casual and active contributors.
 
'''Casual & Active Contributors'''
 
After being matched to a volunteer opportunity, casual and active contributors offer their time and skill to teams to help them advance Mozilla's mission.  Contributor tools (such as [http://www.mozillians.org Phonebook]) help paid and volunteer staff communicate and work together. These contributors can also use their experience to inform community building strategies (such as working with Stewards) and to recruit and mentor new volunteers (such as joining the Mozilla Reps program). 
 
'''Core Contributors'''
 
As volunteers take on an ownership role (such as being a [[Modules|Module Owner]]) and deepen their involvement, they mature and become core contributors.  These volunteers are peers with all Mozilla employees who are also core contributors through their ownership of defined roles in the organization.  We are also working to create an Advisors program, an effort to identify Mozillians with unique insight, that would give core contributors the opportunity to share their experience at all levels of Mozilla.
 
== Programs ==
 
The programs that support Grow Mozilla include:
 
* [[ReMo|Mozilla Reps]]
 
* [[Contribute|Contribute Program]]
 
* Mozilla Advisors (coming soon)
 
== Channels ==
 
Available channels for reaching out to existing and potential contributors include:
 
'''Online'''
 
* [http://www.mozilla.org/contribute Get Involved pages]: over 500,000 visitors a month
 
* [http://www.mozilla.org/contribute Want to help? form]: approx. 2,000 inquiries a month
 
* [https://blog.mozilla.com/about_mozilla/ about:mozilla newsletter]: over 8,000 subscribers
 
* [http://www.mozilla.org/en-US/newsletter/studentreps/ Student Reps newsletter]
 
* [https://lists.mozilla.org/listinfo/reps-general Mozilla Reps Mailing List]
 
* [http://hire.jobvite.com/CompanyJobs/Careers.aspx?k=JobListing&c=qpX9Vfwa&v=1 Mozilla Careers site]
 
* [http://www.youtube.com/user/mozillians Mozillians YouTube channel]: over 80 subscribers (just starting to grow this channel)
 
'''Offline'''
 
* MozCamps
* Mozilla Spaces
* Various other community events
 
'''Other'''
 
There are numerous other channels specific to certain project areas and products.  Here are some examples.
 
* [http://input.mozilla.com Firefox Input]
* about:addons and [http://addons.mozilla.org/ AMO]
* [http://support.mozilla.org SUMO]
* [http://apps.mozilla.org/ Apps]
* about:home
* About Dialog (in Desktop Fx)
* Crash Reporter
 
== Tools and Platforms ==
 
The community is full of a number of tools, but there has been a lack of key pieces of volunteer management infrastructure that the Contributor Engagement team is putting in place, including:
 
{|width="100%" cellpadding="3"
|-
| style="background-color: #efefef;"| '''[[Mozillians|Phonebook]]'''
|-
| The Phonebook makes the Mozilla contributor base feel smaller by creating an easy way to learn who is involved, what they do and how to connect with them at connect.mozilla.org. It's going to be the easiest method (2-steps!) for a new/potential contributor to simply contact a Steward or Mozilla Rep in a specific group or skill set. The application will be a central resource to all initiatives such as the Reps, Stewards, Events Gathering Plan and Learning & Development as well as all contributor-focused portals within the Mozilla Project.
|-
| style="background-color: #efefef;"| '''[[Mozillians/TaskBoard|TaskBoard]]'''
|-
| The Taskboard platform will uplift basic introductory tasks (and, in the future, jobs) across all sub-communities into a public-facing list of activities which are sortable and filterable list at tasks.mozilla.org. It creates a layer of abstraction for contributors to easily find (2-steps!) a task or job they're interested in contributing to and get them in contact with the owner or mentor of that task. Its purpose is to help Community Managers and Product leads increase discoverability of all contributor-focused tasks and jobs for Mozilla's products and projects.
|-
| style="background-color: #efefef;"| '''[[Mozillians/Events_Manager|Events Manager]]'''
|-
| The Events Manager platform will show and allow Mozillians to join online/offline events via a public-facing list at events.mozilla.org. It's purpose is to create a layer of abstraction for contributors to find all events occurring across our Community and get involved quickly in their geographic area or via offline events. Community leads will be able to create events in the app as well as siphon from their own community sites. This platform works hand-in-hand with the Mozilla Events Gathering Plan and Community Managers to support greater contributor participation and involvement in online/offline events hosted by Mozilla.
|}
 
=Dashboards=
 
Dashboards are useful community building tools that provide insights into volunteer growth and health across the project.
 
The following are existing community building dashboards.  We recommend that all teams consider creating their own dashboard, so contact us if you'd like to talk more about how to do that.
 
* [https://metrics.mozilla.com/pentaho/content/pentaho-cdf-dd/Render?solution=metrics2&path=mozillians&file=mozillians.wcdf Contributor Directory dashboard] (LDAP only now, will be public soon)
 
Note: If you assign a group tag to all contributors on your project, this dashboard will track the size of that group and will also allow you to easily export the contact information for group members.  You can export these contacts to ensure all your contributors are signed up.
 
* [https://metrics.mozilla.com/pentaho/content/pentaho-cdf-dd/Render?solution=metrics2&path=%2FgetInvolved&file=getInvolved.wcdf Get Involved dashboard] (LDAP only now, will be public soon)

Latest revision as of 20:56, 24 February 2012

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