QA/Topcrashes: Difference between revisions
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| jemalloc, binary extensions, Tablet PC | | jemalloc, binary extensions, Tablet PC | ||
| patch checked in, but "wontfixed". caused by binary extensions which need to be updated for firefox 3. we should figure out specific addons/version and blocklist them. Tablet PC issue is {{bug|432467}} | | patch checked in, but "wontfixed". caused by binary extensions which need to be updated for firefox 3. we should figure out specific addons/version and blocklist them. Tablet PC issue is {{bug|432467}} | ||
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| 2a | |||
| {{bug|453927}} | |||
| JS_RestoreFrameChain | |||
| startup crash of unknown origin | |||
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| 3 | | 3 | ||
Revision as of 21:19, 8 September 2008
This page is a tracking document for handling and following topcrashes on the trunk.
Info on weekly status meetings for tracking crashes and improvements to the crash reporting system is at http://wiki.mozilla.org/Breakpad/Status_Meetings
If you find an extension or plugin that is the source of a crash consider filing a blocklist request - http://wiki.mozilla.org/Blocklisting
Current topcrashes being tracked 3.0
Summary (as of 2008-07-07): Within the top 10, most are related to plug-ins and add-ons. The few that matter are #4 and #10. #4, NSSRWLock_LockRead_Util, has a patch that needs review. Hopefully we can get it fixed in 3.0.2. #10 appears to be related to jemalloc and needs attention from a developer.
In addition, the number of Mac-specific crashes, in relation to Windows-specific crashes, seems overly high. Specifically, in the top 10, #3 and #7 are Mac-specific.
Queries:
- Firefox 3.0 crashes in the past 1 week
- Firefox 3.0 crashes in the past 1 day
- Firefox 3.0 crashes in the past 4 hours
List:
| # | bug | stack | where | status |
| 1 | bug 441649 | nsBaseWidget::RemoveChild(nsIWidget*) | xshared.dll 1.0.0.42 in crawler addon not compatible with Firefox 3.0 | http://www.crawler.com/products/toolbar.aspx needs to be blocklisted |
| 2 | bug 420678, bug 434752, bug 432467 | arena_dalloc_small | jemalloc, binary extensions, Tablet PC | patch checked in, but "wontfixed". caused by binary extensions which need to be updated for firefox 3. we should figure out specific addons/version and blocklist them. Tablet PC issue is bug 432467 |
| 2a | bug 453927 | JS_RestoreFrameChain | startup crash of unknown origin | |
| 3 | bug 422823 | nsObjCExceptionLogAbort(NSException*) | cocoa widgets, mac | most mac-specific crashes will happen here. the addresses don't indicate any 1 top crash. will need to file ~10 new bugs for each address. |
| 4 | bug 427715 | NSSRWLock_LockRead_Util | nss (not really) | firefox is calling nss functions before initializing it. |
| 5 | no bug | @0x0 | no common crash here, afaict | |
| 6 | bug 401513 | GoogleDesktopMozilla.dll@0x5500 | google desktop extension | |
| 7 | bug 394558, bug 400087, bug 401443 | objc_msgSend | cocoa widgets, mac | varied addresses, unlikely to be one large topcrash |
| 8 | bug 401513 | GoogleDesktopMozilla.dll@0x5512 | google desktop extension | |
| 9 | bug 421217 | JS_SetPrivate | silverlight plugin or scriptable plugin API | Silverlight 2.0.30523.6 has fix for this crash - need to get users to update to it |
| 10 | bug 427108 | extent_tree_ad_s_RB_REMOVE | jemalloc | needs attention |
| 11 | QuickTime.qts@0x151844 | quicktime | ||
| 12 | arena_salloc | needs triage | ||
| 13 | @0x1 | needs triage | ||
| 14 | xul.dll@0x154a4b | needs triage | ||
| 15 | memcpy | needs triage | ||
| 16 | arena_run_reg_alloc | needs triage | ||
| 17 | @0xfffeff20 | mac-only; needs triage | ||
| 18 | bug 422018, bug 423550 | googletoolbar.dll@0x4b2f | google toolbar | old google toolbar; extension compat override |
| 19 | bug 436232 | nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*,
nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int) |
mostly startup crashes after fx3 went live | some work done in the bug |
| 20 | JS_TraceChildren | needs triage | ||
| 21 | no bug | Flash Player@0x49cf06 | flash on mac | All caused by Flash. Not much we can do here without Flash symbols... |
| 22 | GoogleDesktopMozilla.dll@0x56bc | google desktop extension | ||
| 23 | bug 422324 | nsObjectFrame::CallSetWindow() | java applets causing crash | some details in bug; no patch but testcase |
| 24 | bug 433997 | _cairo_quartz_font_face_scaled_font_create | cairo | Mac-only; reviewed patch in hand |
| 25 | PL_DHashTableOperate | needs triage | ||
| 26 | fun_trace | needs triage, windows-only | ||
| 27 | RaiseException | needs triage, windows-only | ||
| 28 | @0x300d508c | needs triage, windows-only | ||
| 29 | nppl3260.dll@0x54bb | real player | doubtful it's us crashing. | |
| 30 | mozcrt19.dll@0x6c6c | needs triage, windows-only | ||
| 36 | bug 436302 | strchr | old versions of roboform not compat with fx3 | needs block listing - fixed version of the addon is on amo |
| 42 | bug 434403 | nsDocShell::SetupNewViewer(nsIContentViewer*) | docshell | regression from 430624, possible patch, but bz says it's not the right one. needs more dev investigation. Note: this was #8 but given that it happens on migration, it's worked its way down to #42. It will be high up again in RC2. |
| 45 | bug 435422 | nsScrollPortView::IncrementalScroll() | layout/view rendering | patch in hand - needs baking for 3.0.1 |
| 100 (prev 4) | bug 436896 | piclens.dll@0x114bd9 | piclens | piclens devs are in the bug, have a repro case and are working to fix. |
What do I do?
So, someone CCed you to a topcrash bug and asked for your help. What should you do?
There are several steps that developers and QA need to go through to help fix a crash. As a developer, we're specifically asking that you comment in the bug when you've completed all the steps and specifically state which steps you completed.