BMO/Requesting Changes

	THIS PAGE IS A WORKING DRAFT
	The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly. If you have any questions or ideas, please add them as a new topic on the discussion page.

This page details the information you need to provide in order to get speedy resolution to requests to change the configuration of bugzilla.mozilla.org. The b.m.o. administration team aims to turn around all correctly-specified requests in 24 hours, and hopefully much quicker.

In general, the more significant a change you want to make, the more likely it is that you will need to provide evidence of discussion and consensus around the change.

Additions

File a bug, providing:

Products

• The name of the product
• The initial list of components, with their info (see below)

Components

• The name of the component
• The product it should go in

Versions

• The name of the version
• The product it should go in

Target Milestones

• The name of the target milestone
• The product it should go in

Custom Fields

• The name of the field
• The initial set of values
• The product(s) it should show up in

Additional Values for Custom Fields

• The value to be added
• The field it should be added to
• The product(s) to be affected

Users

Users can sign up for accounts themselves.

Statuses and Resolutions

Changing the Bugzilla workflow is a big deal, and is very unlikely to happen without serious discussion. If you don't know whether you are authorised to make this sort of change, you aren't.

Disablings

Users

Email Gerv, giving sufficient evidence of violation of Mozilla policies or community norms.

Deletions

Things in Bugzilla rarely get deleted. Many things can be disabled (see above) instead. You should not expect deletions to happen fast. It's probably best to file a bug explaining what you need deleted and why, and expect questions.