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Support/Goals/Doc Updates: Difference between revisions
→P1 Contributor Documentation Update
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=P1 Contributor Documentation Update= | =P1 Contributor Documentation Update= | ||
*Audit and inventory all existing contributor documentation | *Audit and inventory all existing contributor documentation (Decide what should be combined, deleted and updated. We'll work with Matthew and Cheng to do this for the Live Chat and Forum docs.) [2010-10-15] | ||
*Decide what articles need updating | |||
**Create a timeline for updating the docs | **How to contribute | ||
**KB Documentation | |||
***Improve the Knowledge base | |||
***How we are different | |||
***Combine and update: | |||
****Best Practices for Support Documents | |||
****Knowledge Base Policies | |||
***Combine and update: | |||
****Improving articles | |||
****Measuring knowledge base success | |||
****Using poll data to judge your edits | |||
**Localization Documentation | |||
**Forum Documentation | |||
**Live Chat Documentation | |||
*<strike>Create a timeline for updating the docs</strike> | |||
*Complete drafts of new docs [2010-11-17] | *Complete drafts of new docs [2010-11-17] | ||
*Finalize docs [2010-11-24] | *Finalize docs [2010-11-24] | ||