Support/Goals/Document Emerging Issues: Difference between revisions
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==Design and document a process for documenting emerging issues | ==Purpose== | ||
'''Design and document a process for documenting emerging issues''' | |||
*Keep the KB up-to-date so that users can find the answers they need (part of retaining users) | *Keep the KB up-to-date so that users can find the answers they need (part of retaining users) | ||
==Project Plan== | |||
==How do we know it's done?== | |||
==Schedule== | |||
==Notes== | |||
Revision as of 14:42, 4 January 2012
Purpose
Design and document a process for documenting emerging issues
- Keep the KB up-to-date so that users can find the answers they need (part of retaining users)