Support/Kitsune/Features/Localized-Forums: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
(Created page with "==Purpose== * Maximizing self help support by offering more than KB articles to non-english speaking users. ==Outcome== * Support forums questions in different languages ==Open...")
 
No edit summary
 
Line 11: Line 11:


==Definition==
==Definition==
===Feature overview==
===Feature overview===


===Users & use cases===
===Users & use cases===

Latest revision as of 12:39, 5 April 2012

Purpose

  • Maximizing self help support by offering more than KB articles to non-english speaking users.

Outcome

  • Support forums questions in different languages

Open issues/risks

  • What language do we send emails in to contributors?
  • How does Karma distinguish between points in different locales?
  • How do we make the AAQ localizable?

Definition

Feature overview

Users & use cases

Dependencies

Requirements

Non-Goals

Design

Functional Spec

User experience design

Implementation plan