Support:Article list

Support » Article list

Contributor Documents

• Style Guide
• Best Practices for Support Documents
• how to create screenshots (w/list of tools)
• how to create screen videos (w/list of tools)
• Getting Started (including contact info)

Reference Charts

• toolbar items (w/icons)
• menu reference (P27)
• options reference (P28)
• keyboard shortcuts
• mouse shortcuts
• Command line arguments (P21)

Feature Tutorials

• Bookmarks (P44)
  • how to bookmark pages
  • how to create bookmark folders
  • how to organize bookmarks
• how to use tabbed browsing
  • open a new tab
  • open links in new tabs
  • bookmark a group of tabs
  • use a group of tabs as the homepage
  • rearranging tabs
• how to configure the pop-up blocker
• how to use live bookmarks / web feeds
• how to use the spell checker (P48)
  • How to install a different dictionary
• how the change themes
• explain search engines, and how to add/remove search engines (P55)
• smart keywords
• text zoom
• safe mode (P15)
• profiles (P1)
  • How to use the profile manager (P7)
  • Profile folder locations (P49)
• Master Password (P34)
• Session Restore (P36)
• Add-ons
  • Overview
  • getting and installing add-ons (P61)
  • how to use the add-ons manager

How-to articles for basic tasks

• installing Firefox (P22)
• uninstalling Firefox (P29)
• upgrading Firefox
• importing data (P19)
  • Internet Explorer
  • Safari
  • Opera
  • Netscape
  • SeaMonkey
  • Mozilla
• exporting data
  • Internet Explorer
  • Safari
  • Opera
  • Netscape
  • SeaMonkey
  • Mozilla
• backing up / restoring / moving data (P6)
• how to make Firefox the default browser (P30)
• how to customize the toolbar
• how to set the homepage
• explain search suggestions, and how to turn it off
• explain private info, and how to clear it
• how to use the download manager
• how to manage passwords
• how to manipulate page fonts and colors
• how to turn off Java Applets
• Firewalls (P5)
• Standard Diagnostic (16)
• Changing media handling behaviour(P41)
• Parental Controls (P43)
• Change the default language pack (P50)
• Roaming profile (P56)
• JavaScript (P57)
• Assistive technology compatibility (P59)
• Resetting preferences (P62)
• How to remove search queries from the search bar
• How to remove items from the location bar list
• how to improve speed and efficiency while browsing

Add-ons Help

• Extensions
  • DOM Inspector (P42)
  • Flash Switcher (win)
  • VideoDownloader
  • Adblock Plus
  • Download Statusbar
  • NoScript
  • Greasemonkey
  • FlashGot
  • PDF Download
  • IE Tab
  • Forecastfox
  • Problematic extensions (P11)
• Search Engines
  • Benefits of different engines
• Plugins
  • How to install/uninstall
  • Plugin scanning (P52)
  • List of popular/useful plugins
  • Windows Media Player (P2)
  • Flash (P10)
  • Adobe Reader (P24)
  • Java (P25)
  • QuickTime (P26)
  • ActiveX (P40)
  • RealPlayer (P46)
  • Shockwave (P53)
• MozBackup (P18)

Help for Internet Explorer Users

• Terminology Differences
• About your IE Favorites and Settings
• Mozilla Firefox’s features
• Keyboard Shortcuts

Reporting Bugs

• How to report a bug

Troubleshooting

• lost bookmarks (P3)
• Firefox will not start (P4)
• Video or Audio doesn't play (P8)
• Error loading any web site (P9)
• Web sites look wrong (P12)
• Profile in use (P13)
• high memory usage (P14)
• Firefox hangs (P17)
• Links to local pages don't work (P20)
• Firefox crashes(P23)
• Unable to download or save files (P31)
• Gray bar below the status bar (P32)
• Images or animations don't load (P33)
• Unable to install add-ons (P35)
• Windows error opening Internet shortcut or local HTML file (P37)
• Window Shakes (P38)
• SSL is disabled (P39)
• Recovering a profile that suddenly disappeared (P40)
• Firefox CPU usage (P45)
• Firefox.exe always stays open (P47)
• Updates reported when running newest version (P51)
• 'Use IE' messages upon opening Firefox (P58)
• Corrupt localstore.rdf (P60)
• Bookmarks not saved (P63)