Thunderbird:Logging UI: Difference between revisions
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## read the debug information (developers especially) | ## read the debug information (developers especially) | ||
# User turns off logging | # User turns off logging | ||
# restart required | ## restart required | ||
# should offer to delete logs? | ## should offer to delete logs? | ||
== Possible Improvements == | == Possible Improvements == | ||
Revision as of 19:14, 1 April 2008
this is a design scratch area for bug 193873
Purpose
Developers and program debuggers need to get logged information from a person's Thunderbird instance sent to them via email or uploaded to bugzilla. This interface enables anyone to turn on logging and send their logs to the proper receptical.
Common Use Cases
Here are some common use cases with steps taken by each party involved.
Reproduce Problem
- User has problems with Thunderbird
- Developer or IT person instructs user how to turn on logging
- User turns on logging
- restart required
- User attempts to reproduce problem
- User could :
- forward it to their local IT person via email
- attach log file to a bug
- read the debug information (developers especially)
- User turns off logging
- restart required
- should offer to delete logs?
Possible Improvements
- Could automate the uploading of information in a similar way to Breakpad
- Complicated and might ignore the local IT person case
- Preferences for
- logging levels
- modules
- logging directory
- Button to open log directory in Finder/Explorer
- Remove thunderbird restart requirement