Last updated: 2013/07/16

Bugmasters

Mozilla bugmasters manage bugs. We investigate incoming bugs to ensure their information is correct. We also work to add information to confirm and replicate them. Improving meta-information on bugs readies them for developers to fix. We work as a community with each other, with bug reporters, with the quality assurance (QA) team, and with developers to improve the flow of information in bugzilla.mozilla.org.

To contribute, take a look at the project list
on the **Bug Wrangling Projects** page
And at the Bugmaster Guide!

Managing bugs, including triaging, is done at many stages throughout the bug life cycle. Our job is to make sure bugs move from one part of their life cycle to the next. Here are some of the specific tasks of bugmastering:

Early triage on incoming bugs to sort out support requests and non-actionable bug reports.
Closing out very old bugs to improve Bugzilla's signal to noise ratio.
Replicating and confirming bugs; changing their status from UNCONFIRMED to NEW.
Determining the correct product and component for an untriaged bug.
Marking bugs as duplicates of existing, better documented issues.
Creating a reduced testcase for a bug.
Regression testing with mozregression to narrow or pinpoint when the bug first appeared.
Pinning down information for crash bugs.
Working with user advocacy and developers to bring neglected, but important, bugs to light.
Catching high priority bugs that may block future releases.

Projects

list projects here! with links

Communication

Join us on IRC to say hello, introduce yourself, and talk about bugs, bugs, bugs.

IRC channel: irc.mozilla.org#bugmasters.
Mailing list: https://lists.mozilla.org/listinfo/bugmasters
Email bugmaster@mozilla.com and introduce yourself!

Meetings

If you are interested in managing bugs, please join us for the regular bugmaster meetings every other Thursday at 9:30 AM pacific.

Agenda and dial-in for next meeting and notes from previous meetings

Bug days

Bug days: Every Tuesday on #bugmasters beginning on Feb. 26th. This is a great place to start. Drop by on IRC and you can help manage bugs with us in real time. New contributors very welcome!

How to contribute

Make a bugzilla account
Join the mailing list and irc. Introduce yourself

Bugmastering Guide - How to contribute to bug management and triage.

Bug Triage

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