User Comment Moderation
Registered AMO users can post reviews (comments) to add-ons along with a rating. They can also flag any other user's comment for moderation in case they think it's inappropriate.
Comments flagged for moderation are not removed from the public site. They are just added to the comment moderation queue.
This queue displays all comments pending moderation, including their author, content and rating. The text in bold below indicates the reason the user chose to flag that comment for.
The Action radio buttons provide 3 moderation options for each review:
- Keep review; remove flags: the review is OK and should not be deleted.
- Skip: this is the default action and it means you don't want to moderate that comment now.
- Delete review: this means you think the review is not OK and should be deleted.
Once you've chosen a moderation option for one or more reviews on that page, click on the Process Reviews button for the moderation to apply.
Policies
These are the policies we use to moderate user comments:
- Delete comments containing profanity, slander or personal attacks.
- Delete spam comments.
- Delete any support, feature request or bug reports if that's the only content in the comment.
- Delete comments that only point to "better" add-ons or new compatible versions in external sites.
- Delete comments that don't provide a useful review of the add-on:
- If the only content is something like "Good", "Bad", "This sucks".
- Complaints about lack of compatibility, like "Doesn't work on 3.6.2".
- Keep replies from developers
- Keep valid comments in any language. Use an automatic translator if necessary.