People:removing roadblocks to productivity/project wrap

Removing Roadblocks to Productivity - Project Wrap

What we accomplished

In general, we've made some structural changes inside Mozilla to address the concerns around silos and a constant re-inventing of the wheel. By structuring into product teams while still encouraging functional teams to work closely together, we've increased visibility... LEAD and TRIBE continue to put great skills into the Project that support how we work together, how we collaborate, how...

Developer Productivity

Broken / Too Many Communication Channels

Lack of Standardization

Lessons learned

• "How" we ask questions is critical to the process - open text responses, while maybe best for the responder in the moment, make analysis and subsequent action much more difficult. Don't fear the check boxes.
• It's hard to maintain momentum on a project like this, where wins take time. If fixing roadblocks were easy (i.e. "low hanging fruit"), they would have been fixed by now.
• Invite participation (oh, hey, we know how to do that). These things are hard to fix (see above) and impossible by one person.
• Things change around here as fast as you can say that. Things that seemed critical to solve in January could easily become "no big deal" by March (or were replaced by something else). Constantly evaluate your priorities and don't be afraid to shift (even if you've invested in something).