Firefox/Onboarding

Our onboarding flow has always been mainly a "default" experience — the result of many small decisions instead of a comprehensive plan. Largely that's a result of how we’re organized internally. If you look at onboarding from the user’s point of view, you’ll see the work of many individual teams with their own agendas and goals (e.g., Product, User Experience, Creative, Mozilla.org, Legal, Marketing, etc.). To address this, we’re taking a user-centric approach, working together as a cross-functional team to build a new onboarding experience in a holistic and systematic way.

Links

• Meta bug for our MVP (planned mid-Feb. funnelcake test)
• Google group: desktop-onboarding.
• Email: desktop-onboarding at mozilla dot com
• #onboarding in irc or #onboardingux on Slack