Labs/Personas/Support

Why Doesn't My Persona Appear Right?

Sometimes, when you select a persona, its images don't appear at the top or bottom of the browser, or they only style part of the "chrome" (the interface of the browser). The three most common reasons this happens are:

• You are using a Firefox theme. Personas is not compatible with Firefox themes, which can make changes to Firefox's interface that Personas cannot anticipate. To fix the problem, switch back to Firefox's default theme.
• You are using an operating system theme. Personas is not compatible with operating system themes, which can make changes to the default interface for applications (including Firefox) that Personas cannot anticipate. To fix the problem, switch back to the operating system's default theme. Note: this is not an issue on Mac OS X, which doesn't feature operating system themes.
• Personas and another extension are making conflicting changes to Firefox's interface. To fix the problem, try disabling other extensions one by one to identify the extension causing the problem, then leave that extension disabled.