Support/Weekly Meetings/Agenda 2010-03-08

Sumo

• Weekly metrics
  • Still working on getting day-by-day KB Helpfulness numbers.
  • Should we add Windows start page bounce rate?
• Last week's weekly support issues

Knowledge Base

• Forgot to mention last week: Dymanic Content page now has the tikiwiki markup of each content block, so localizers don't have to search for it in the dynamic content panel.
• New articles: The program must close to allow a previous installation attempt to complete (split off from "Firefox will note start")
• Heads up: For IE Users A/B test has started. [1]
• Can we suggest Adblock Plus in the Pop-up blocker article?
• Is the info on The bookmarks and history system will not be functional up to date?

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