Support/Goals/Review Wait Time

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Revision as of 00:32, 23 December 2011 by Michaelverdi (talk | contribs) (Created page with "==Reduce articles waiting for review to one week or less== Two big reasons for doing this: *Keep the KB up-to-date so that users can find the answers they need (part of retaining...")
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Reduce articles waiting for review to one week or less

Two big reasons for doing this:

  • Keep the KB up-to-date so that users can find the answers they need (part of retaining users)
  • Provide motivation to KB editors. It's nice to know that if you spend time working on something it will get reviewed in a timely manner.