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Support/Goals/Document Emerging Issues

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Revision as of 00:38, 23 December 2011 by Michaelverdi (talk | contribs) (Created page with "==Design and document a process for documenting emerging issues== Why we need to do this: *Keep the KB up-to-date so that users can find the answers they need (part of retaining ...")
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Design and document a process for documenting emerging issues

Why we need to do this:

  • Keep the KB up-to-date so that users can find the answers they need (part of retaining users)
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