SREs

Minimum 7 person team.
- 8-9 is better (due to built-in turnover).
Should be "Tier 1+"
- will have root
- should have reasonable associate-level Linux/Juniper/something-useful skills
- There may never be less than one SRE (or more senior temp coverage, in emergencies) in the NOC.
Position is intended as a "gateway" position into Mozilla
- 18-24mo minimum tour-of-duty
After 9-12mo, NOC staff are expected to work on external team projects where they hope to reorg to
- A rotational Swing-shift will be offered to facilitate this work.

Scheduling

segregated physically
- allows closed-door "war room" focus for events
- default, however, is door-open, if the person on-staff wants this (social).
Multiple (6+) large-screen displays
- metrics (2+)
- monitoring (2)
  - internal (nagios)
  - external (watchmouse)
- video conference (1)
- satellite-fed news (1)
- key twitter feeds (1?)
2-3 "NOC" desks
2 "hotel" desks (don't necessarily need a good view of the screens)
dual discrete ethernet feeds
- require cellular modem for backup connectivity