Support/Firefox Features/Clean up user profile/TestPlan

Clean up user profile

Feature Status Release Target Dev Lead QA Lead Status
Clean up user profile In development Firefox 13 Matt Noorenberghe Ioana Budnar In progress

Summary

  • This feature provides a way for users to automatically fix Firefox by creating a new profile and migrating their data.
  • When the Reset Firefox command is invoked, Firefox will:
    • Confirm with the user what actions are about to be taken
    • Create a new user profile
    • Migrate the user data (bookmarks, history, saved passwords, autofill form/search data, extensions and themes)
    • Reset the toolbars and controls
    • Reset all the user preferences to Firefox defaults
    • Disable all the add-ons and switch to the default theme
    • Restart using the new profile.
  • The feature can be accessed three different ways:
    • When the user attempts to re-install Firefox (same version is already installed), he is offered the option to reset Firefox. Note that the reset process is performed by Firefox, not by the installer.
    • After Firefox crashes three consecutive times at start-up, it will offer to either reset Firefox or to start in safe mode.
    • The user can open the Troubleshooting Information page (about:support) and click the Reset Firefox button.
  • Since OS X and Linux don't have installers, there is no way to trigger this process for them upon re-installation. The rest of the cases are valid for them too.

References

Use Cases

  • The user chooses to reset Firefox while re-installing it.
  • After three consecutive start-up crashes, the user selects the option to reset Firefox.
  • The user opens about:support, then clicks the Reset Firefox button.
  • The reset process is started, then it gets cancelled.
  • The user gathers a heavy profile then he resets Firefox.
  • Firefox is opened with a clean profile, the it gets reset.
  • The user starts private browsing, then it resets Firefox.
  • Firefox is opened in safe mode, then the user resets it.
  • The user manually closes the Firefox process while it's being reset.
  • The OS gets restarted while resetting Firefox.
  • Firefox is reset multiple consecutive times.

Test Cases

  • The test cases for this feature can be viewed here.

Important Bugs

  • 294260 - Safe Mode: Auto detect previous start-up failure and offer to start in safe mode
  • 273874 - Firefox migrator for new profiles
  • 721265 - Firefox migrator: form history support
  • 717070 - Create button to initiate migration to a clean Firefox profile

Not Tested

Sign off Criteria

  • All test cases were executed.
  • All the major bugs have been fixed.