Pathways roadmap
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Pathways Roadmap 2014 | |
| Owner: Pathways Team | Updated: 2014-03-7 | |
| Vision: The Pathways working group seeks to remove the barriers to contribution so that participation, however it is defined, is beautifully simple. | ||
Roadmap!
Pathways Areas and Drivers: A 2014 Roadmap
Contribution is our #1 metric
Through defined and innovative pathways we can reach our goal of 1,000,000 Mozillians in ten years and 10x by the end of this year.
- Support each others' work: Subgroups work together to build together
- Share out resources and work in the open: Check in regularly and share out resources that may relate to another subgroup's work. Work in the open utilizing our shared communication tools. Follow the group decisions on how to share through defined communications pathways
- Treat each other (contributor and staff) with respect: The goal of pathways is to make every form of contribution meaningful. Practice what we preach. Be respectful of each others' time and be aware of varying levels of commitment.
- Commit where you can: We are all superstars. If you cannot commit the time to a task, please do not take it on. Bite off only what you can chew.
- Step up, step back: Step up to new challenges where you think you can be of assistance. Step back if you are doing or contributing too much. Follow consensus and facilitation best practices
Group Process
- There are four subgroups in the pathways working group
- Each subgroup has a driver
- Pathways will meet every other week
- Drivers will communicate throughout the two weeks and share out to the group at every meeting. Meetings will be used for collaborative sharing and input
- Each driver will set a series of goals from Q1-Q4 and accomplish them
- Drivers will delegate tasks to members of their subgroup
- Drivers could possibly change or rotate every quarter to involve main participants in every aspect of pathways
What constitutes a contribution pathway?
- Targeting interest: through get involved, a regional group, or a specific product
- Maintaining interest: through systems that funnel from participant to contributor
- Following through on interest: developing mentorship and new opportunities that challenge and motivate contributors and participants
Pathways Subgroups and Goals Q1-Q4
Systems/Tools
- Definition: Measurement and development of existing and potential systems for pathways.
Action Points:
- Audit of existing pathways and systems (https://cbt.etherpad.mozilla.org/what-makes-a-pathway )
- Develop framework for CRM tool (https://docs.google.com/document/d/1o403WvYzoNYZ0mM-ciOLo0XFYaWAIC-3YriMvQ_q9qY/edit)
- Define and utilize pathways communication channels
- Explore possibilities for Get Involved page with UX and WebDev
- Develop framework for conversion points
- Initial refresh of Get Involved page
- Research, development and implementation of second phase refresh of Get Involved
- Develop new contributor matching tool that matches new contributors to time-appropriate, relevant projects
- Maintain and regularly update pathways wiki
- Using best practice audit of stewards survey, create script or other mechanism that will sort and maintain new contributor emails (using CRM?)
- Implement and utilize CRM tool
- Reach out across organization to encourage use of CRM and other developed tools
- Research, development and implementation of third phase refresh of Get Involved, with CRM integration and more
- Audit, retool, and continue to build CRM tool
- Run metrics on contributor Get Involved page
- Audit new contributor matching tool
- Utilize best practices checklist for systems
Driver: Larissa
Passengers of note: Kadir
Priority 2
What we will tackle first.
- Define criteria for Contributor Management System 2/2014: Completed. See here: https://docs.google.com/document/d/1o403WvYzoNYZ0mM-ciOLo0XFYaWAIC-3YriMvQ_q9qY/edit
- Create an actionable plan of best practices and define what makes a contribution pathway through a checklist or other itemized contribution audit.
- Discuss new contributor pathway finding tool to build and grow work. Ship one tool by Q3.
- Define and incentivize minimum contribution across the project
- Second refresh of "Get Involved" page to be more inclusive and organic for new contributors
- Develop, locate, and distribute resources linked into the contributor lifecycle. ongoing
- Develop framework for new volunteer matching system to match volunteers with relevant projects and people
- Create a collaborative mechanism that can categorize and organize incoming Get Involved emails. Write a script that will analyze and sort existing correspondence to Get Involved page.
- Each local community will create one resource (video, blog post, website, event) to support people looking for regional pathways.
Priority 3
- Cross team analysis of best practice model
- Run metrics on new Get Involved page
- Implement new contributor management system
- Implement new pathways developed from best practice finder
- Incentivize higher levels of participation
Timeline
(in progress)
Q1: Jan to March: Design and build- Develop a set of best practices for finding pathways
- Basic refresh of Get Involved Page (http://www.mozilla.org/en-US/contribute/)
- Audit and understand already existing mentorship possibilities
- Community growth focus: Design new tools, imagine the present and future
Q2: April to June: Continue tool development, prepare tools, and refine
- Community growth focus: Develop and build new tools for contribution
Q3: July to Sep: Campaign and grow
- Community growth focus: Launch and campaign for new tools
Q4: Oct to Dec: Harvest and celebrate
- Share out new materials developed
- Write a report that outlines new contributor pathways found
- Community growth focus: Measure and reflect
Next steps on this document
- Refine and develop Q2-Q4 goals
- Define quantifiable metrics for what makes a contribution pathway