Support/Weekly Meetings/Agenda 2018-09-05

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Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

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PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

COOL COMMUNITY NEWS OF THE WEEK

  1. Nomination process for Orlando All Hands kicking off
  2. Discussion about Contributor Forum location - pros and cons of Kitsune/Discourse - tell us what you think, please

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

  1. Chilaabu and Sandeep - for rebooting Telugu l10n

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

PLATFORM UPDATES

  1. Pull requests in the pipeline - we'll try to get them explained a bit more for you for next time :)
  2. Notifications issue - this should be solved - if something is not working for you, please use this bug to report issues
    1. Discussion for this Post from Madalina

KNOWLEDGE BASE AND LOCALIZATION

  1. almost 200 revisions in the last 7 days - thank you!
  2. REMINDER: 62 release content:
    1. https://support.mozilla.org/en-US/kb/risks-downgrading-older-version-firefox-shared-pro
    2. https://support.mozilla.org/en-US/kb/remove-synced-device-firefox-accounts
    3. https://support.mozilla.org/en-US/kb/bookmarks-firefox
    4. https://support.mozilla.org/en-US/kb/tracking-protection
    5. https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
    6. https://support.mozilla.org/en-US/kb/use-search-bar-firefox
    7. https://support.mozilla.org/en-US/kb/about-new-tab-page
  3. 63 release content:
    1. https://support.mozilla.org/en-US/kb/content-blocking
    2. https://support.mozilla.org/en-US/kb/report-breakage-due-blocking
    3. https://support.mozilla.org/en-US/kb/tracking-protection
    4. https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
    5. https://support.mozilla.org/en-US/kb/mozilla-location-service-firefox-android

SUPPORT FORUM

  • Please welcome: siffemoz, and uvixlk to the questions forums!
  • SUMO Day is tomorrow, we hope to see you online! What is SUMO Day? Join the community online to help users updating to Firefox 62 and find out how to to participate [2] (you will need a wiki account to edit - etherpad is no longer supported)
  • pastebin as been discontinued. Currently you can user Firefox Send to ask for troubleshooting information while we work on concluding this discussion. Dpaste and other tools if used are at the risk of the user
  • Metrics
    • 86% response rate for Firefox desktop questions in the forum from 8/27 to 9/3 way to go!
    • 83.5% solved rate for Firefox desktop questions in the same time way to go!
    • Top viewed questions (waiting on analytics access sorry)

SOCIAL SUPPORT

  • Check you inbox, the newsletter for August has been sent out! Check out the events, top contributors, and the new faces. We love to see you online and thank you for all of your help.
  • Remember, moderators, we need your help as well as those that are interested in tagging during the release for the next three weeks. I look forward to seeing you online!
  • Metrics:

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.

  • Knock, knock

Who's there? 'Doctor' 'Doctor Who?' 'That's right'

  • Old Doctors never die, they just loose their patients.

Leadership quote this week: "Leaders are team builders; coming together is a beginning; keeping together is progress; working together is success' --Henery Ford" from "Minute Modivators for Leaders" by Stan Toler.

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