CommunityStore:PostMortem

Things we did well

• Good teamwork
• Lots of meetings towards the end - weekly meetings
• Bugs for everything
• Prioritizing bugs
• Lots of communication
• Sync-up meetings
• Design was really good
• Attention to detail and quality (QA & Marketing)
• Willingness to push the release date to improve quality
• In-person QA reviews
• Slide-show
• Zazzle stuff was done well

Not so well

• Put specs on wiki and bugs, not email
• Should have reviewed all mockups
• Kick-off meeting to get everyone on the same page
• Forgot to re-check all browsers before launch
• Didn't communicate changes to QA to know what to check
• Figure out all possible combinations for uses cases and errors, etc
• Implicit requirements weren't easily discoverable
• Missed admin panel specs
• Review each page as it is completed
• Brought in IT late
• Missed PEAR packages during launch
• Didn't track Zazzle bug until too late

Things to change/do next time

• Kickoff meeting
• Weekly meetings
• Constant communication
• Review specs before handoff to webdev
• Put all designs and requirements on wiki
• Make all requirements explicit and attach to bug(s)
• Make sure all errors, flows, conditions are spec'd
• QA and Marketing review each page/piece of functionality when completed
• Any bugs or errors that occur even once should be tracked
• Document all technical/server requirements and review before launch