Community Ops/Discourse/SOPs/Moderating

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DRAFT
This SOPs is currently a work in progress. If you want to edit, update or add to this SOP, feel free to do so!

Guidelines

  • Participation guidelines
  • Discourse-specific guidelines

Changing a post's category

Responding to flags

  • If the offending thread/post needs to be removed, first PM the user with the reason the thread is being removed and how to contact a moderator

Sample PM

We are removing this post as it does not meet our participation guidelines (https://www.mozilla.org/en-US/about/governance/policies/participation/) and is considered spam. If you feel this was in error, please reply to the PM.

Banning/Suspensions

Sample PM

Appeals process