Engagement/2011 Holiday Coverage

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USER ENGAGEMENT

Team Details

Name Location Available Not Available
Jane Finette MV, CA, US All month Dec 27 and 30
Winston Bowden SF, CA, US Until Dec 22 / Jan 3 - 6 (working remote) Dec 22 - Jan 3
William R SF, CA, US All month Dec 28
Chelsea Novak Toronto, CAN Dec 23 Dec 24 - Jan 2 (on call for Dec 31, Jan 1 and 2)
Carmen Collins FL, US
Jess Davis MV, CA, US All month Dec 27

On Call Details

Date Person On Call
Dec 19 Jane
Dec 20 Jane
Dec 21 Jane
Dec 22 Jane
Dec 23 Chelsea
Dec 24 Winston
Dec 25 Winston
Dec 26 Winston
Dec 27 Carmen
Dec 28 Jane
Dec 29 Jane
Dec 30 Jess
Dec 31 Chelsea
Jan 01 Chelsea
Jan 02 Chelsea

CONTRIBUTOR ENGAGEMENT

Team Details

Name Location Available Not Available
Mary Colvig SF, CA, US On PTO between xmas + New Year's No cellphone coverage on the 25 - 26
David Boswell SF, CA, US Dec 22-31 (will have access to phone/computer part of the time)
William Quiviger Paris, FR
Pierros Papadeas Athens, Greece
Gen Kanai Tokyo, Japan Dec 23 - Jan 5 (office closed; will be checking email; responses will be slow)
Jason Haas SF, CA, US All month Dec 27-30: working half days, 10a-2p EST
Aakash Desai MV, CA, US All month
Paul Booker Birmingham, UK
Santiago Hollmann MV, CA, US
Katherine Naszradi MV, CA, US Dec 15-16, Dec 22-26 (will be checking email; responses will be slow)

On Call Details

Date Person On Call
Dec 19 Mary
Dec 20 Mary
Dec 21 Mary
Dec 22 Mary
Dec 23 Mary
Dec 24 Mary
Dec 25 Aakash
Dec 26 Aakash
Dec 27 Mary
Dec 28 Mary
Dec 29 Mary
Dec 30 Mary
Dec 31 Mary
Jan 01 Mary
Jan 02 Mary

DEVELOPER ENGAGEMENT

Team Details

Name Location Available Not Available
William Bamberg Vancouver, CAN Friday 23rd December 2011-January 2nd 2012 inclusive
Jeff Griffiths Vancouver, CAN In office up to Dec 23rd, In Victoria Dec 28/29/30, will be checking email & social media STATs Dec 26&27
Rob Hawkes Bournemouth, UK Will still read emails, Skype, Twitter and IRC Dec 24 – Jan 3rd
Christian Heilmann London, UK On Twitter, maybe IRC, will read email from time to time 12.25-01.05 not on normal duty
Havi Hoffman MV, CA, US In office: Working through December 22, Working in MV December 27 & 29. In SF: Dec 28. Off December 30. Available via email or cell as needed.
Barry Munsterteiger MV, CA, US
Tristan Nitot Paris, FR Available via email or cell as needed. Will probably work from home on a few days as the kids will be around.
Robert Nyman Sweden All other days but the week between Christmas and New Years Dec 26th is a holiday in Sweden, taking vacation Dec 27-30
Jean-Yves Perrier Switzerland till 23rd included. 26th-30th, From 3rd included 2nd (closed day here) and week-end
Stormy Peters US working through Dec 22nd, Dec 27-30, Jan 3rd-on. Available via cell the entire time.
Shezmeen Prasad MV, CA, US Available through the holidays. Online 7am-3pm and via cell anytime. Dec 22
Eric Shepherd TN, US Whenever Please try not to bug me on the 25th :)
Janet Swisher TX, US thru Dec 21, Dec 30 & later Dec 22-29
Joe Stagner NH, US Available via email or cell as needed.

On Call Details

Date Person On Call
For normal working issues, contact your normal contact through your normal channels. For urgent issues email devengage@mozilla.com with URGENT in the subject. Backup: call Stormy's cell.

PRODUCT MARKETING

Team Details

Name Location Available Not Available
Jaclyn Fu MV, CA, US Available until 12/23 CA time PTO - 12/24-12/31, In Paris w/ limited email no phone access
Dan Horner London, UK
Grace Jimenez MV, CA, US Available until 12/22 PTO - 12/23-12/30th with limited email and phone access. For urgent request: 408-821-1984
Dan Horner UK Available until 12/19 PTO - 12/20-01/03 with limited email and phone access. Please SMS or Call with any requests +447870646643
Gregory Jost Paris, FR
Laura Mesa SF, CA, US Available until 12/25. PTO - 12/27 through 1/7. In Colombia with no internet access. For urgent request: lvmesa@gmail.com
Emily Suter CO, US

On Call Details

Date Person On Call
Dec 19 Patrick Finch (CET time). Laura M in Houston. Patrick: +46768444833
Dec 20 Patrick Finch (CET time). Laura M in Houston. Patrick: +46768444833. Grace: 408-821-1984
Dec 21 Patrick Finch (CET time). Laura M in Houston. Patrick: +46768444833. Laura M: 281-684-5884
Dec 22 Patrick Finch (CET time). Laura M in Houston. Patrick: +46768444833. Laura M: 281-684-5884
Dec 23 Patrick Finch (CET time), Laura M in Houston. Patrick: +46768444833, Laura M: 281-684-5884
Dec 24 Patrick Finch (CET time), Laura M in Houston. Patrick: +46768444833, Laura M: 281-684-5884
Dec 25 Patrick Finch (CET time), Grace Jimenez Patrick: +46768444833, Grace Jimenez: 408-821-1984
Dec 26 Patrick Finch (CET time), Grace Jimenez Patrick: +46768444833, Grace Jimenez: 408-821-1984
Dec 27 Patrick Finch (CET time), Jaclyn Fu (CET time) Patrick: +46768444833, Jaclyn: 1626832129
Dec 28 Patrick Finch (CET time) Patrick: +46768444833, Laura M: lvmesa@gmail.com or 281-684-5884
Dec 29 Patrick Finch (CET time), Jaclyn Fu (CET time) Patrick: +46768444833, Jaclyn: 16262832129
Dec 30 Patrick Finch (CET time), Grace Jimenez Patrick: +46768444833, Grace Jimenez: 408-821-1984
Dec 31 Patrick Finch (CET time), Grace Jimenez Patrick: +46768444833, Grace Jimenez: 408-821-1984
Jan 01 Patrick Finch (CET time), Jaclyn Fu (PDT time) Patrick: +46 768 444 833, Jaclyn: 16262832129
Jan 02 Patrick Finch (CET time), Jaclyn Fu (PDT time) Patrick: +46768444833, Jaclyn: 16262832129

MARKET INSIGHTS

Team Details

Name Location Available Not Available
Patrick Finch Eskilstuna, Sweden
Irina Sandu Berlin, GER
Margaret Schroeder Boston, MA, US
John Jensen Vancouver, CAN

On Call Details

Date Person On Call
Dec 19 Patrick Finch (CET time) Patrick: +46768444833
Dec 20 Patrick Finch (CET time) Patrick: +46768444833
Dec 21 Patrick Finch (CET time) Patrick: +46768444833
Dec 22 Patrick Finch (CET time) Patrick: +46768444833
Dec 23 Patrick Finch (CET time) Patrick: +46768444833
Dec 24 Patrick Finch (CET time) Patrick: +46768444833
Dec 25 Patrick Finch (CET time) Patrick: +46768444833
Dec 26 Patrick Finch (CET time) Patrick: +46768444833
Dec 27 Patrick Finch (CET time) Patrick: +46768444833
Dec 28 Patrick Finch (CET time) Patrick: +46768444833
Dec 29 Patrick Finch (CET time) Patrick: +46768444833
Dec 30 Patrick Finch (CET time) Patrick: +46768444833
Dec 31 Patrick Finch (CET time) Patrick: +46768444833
Jan 01 Patrick Finch (CET time) Patrick: +46 768 444 833
Jan 02 Patrick Finch (CET time) Patrick: +46768444833

CREATIVE

Team Details

Name Location Available Not Available
John Slater SF, CA, US 12/27 12/21-23, 12/28-1/2
Chrissie Brodigan SF, CA, US All regular workdays 12/23, 12/26, 1/2
Ty Flanagan Toronto, CAN All regular workdays 12/23, 12/26, 1/2
Laura Forrest SF, CA, US All regular workdays 12/23, 12/26, 1/2
Sean Martell Toronto, CAN - 12/19-1/2
Matej Novak Toronto, CAN 12/23 12/26-12/30
Tara Shahian SF, CA, US 12/27-12/29 12/22-23, 12/26, 12/30-1/2
Lee Tom SF, CA, US 12/20-12/22, 12/27-12/30 12/19, 12/23, 12/26, 1/2

On Call Details

Date Person On Call
Dec 19 John
Dec 20 John
Dec 21 Tara
Dec 22 Laura
Dec 23 John
Dec 24 John
Dec 25 John
Dec 26 John
Dec 27 John
Dec 28 Tara
Dec 29 Tara
Dec 30 Laura
Dec 31 John
Jan 01 John
Jan 02 John

COMMUNICATIONS

Team Details

Name Location Available Not Available
Melissa Shapiro SF, CA, US Flying - Thurs, Dec 22 after 3pm and Mon, Dec 26 until 10am
Barbara Hueppe Berlin, GER Monday, December 19th - Friday, December 23rd and Saturday 31st to Jan 2nd (Will have access to email and cell phone in case of emergencies) Flying - Sat, December 31st, noon to 3pm CET, Monday, Jan 2nd, 4pm to 10pm CET
Erica Jostedt SF, CA, US
Shannon Prior SF, CA, US Tuesday, December 27 - Friday, December 30 (Will have access to email and cell phone in case of emergencies)
Valerie Ponell Berlin, GER Saturday, December 24 - Friday, December 30 (Will have access to email and cell phone in case of emergencies)

On Call Details

Date Person On Call
Dec 19 Melissa Shapiro (PT), Valerie Ponell (CET - mobile: +49 174 9248099)
Dec 20 Melissa Shapiro (PT), Valerie Ponell (CET)
Dec 21 Melissa Shapiro (PT), Valerie Ponell (CET)
Dec 22 EJ (PT), Valerie Ponell (CET)
Dec 23 Melissa Shapiro (ET), Barbara Hueppe (CET - mobile: +49 172 3849287)
Dec 24 Melissa Shapiro (ET), Barbara Hueppe (CET)
Dec 25 Melissa Shapiro (ET), Barbara Hueppe (CET)
Dec 26 EJ (PT), Barbara Hueppe (CET)
Dec 27 Melissa Shapiro (PT), Barbara Hueppe (CET)
Dec 28 Melissa Shapiro (PT), Barbara Hueppe (CET)
Dec 29 Melissa Shapiro (PT), Barbara Hueppe (CET)
Dec 30 Melissa Shapiro (PT), Barbara Hueppe (CET)
Dec 31 Melissa Shapiro (PT), Valerie Ponell (CET)
Jan 01 Melissa Shapiro (PT), Valerie Ponell (CET)
Jan 02 Melissa Shapiro (PT), Valerie Ponell (CET)

OVERHEAD

Team Details

Name Location Available Not Available
Chris Beard SF, CA, US PTO 12/27 - 30
Kristin Baird SF, CA, US
Luciana Viana MV, CA, US Available 12/19 - 01/02

On Call Details

Date Person On Call
Dec 19 Luciana Viana; Chris Beard
Dec 20 Luciana Viana; Chris Beard
Dec 21 Luciana Viana; Chris Beard
Dec 22 Luciana Viana; Chris Beard
Dec 23 Luciana Viana; Chris Beard
Dec 24 Luciana Viana; Chris Beard
Dec 25 Luciana Viana; Chris Beard
Dec 26 Luciana Viana; Chris Beard
Dec 27 Luciana Viana; Chris Beard
Dec 28 Luciana Viana; Chris Beard
Dec 29 Luciana Viana; Chris Beard
Dec 30 Luciana Viana; Chris Beard
Dec 31 Luciana Viana; Chris Beard
Jan 01 Luciana Viana; Chris Beard
Jan 02 Luciana Viana; Chris Beard
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