From MozillaWiki
Jump to: navigation, search
Please use "Edit with form" above to edit this page.


Plugin crash comments
Stage Planning
Status `
Release target `
Health OK
Status note `


Product manager Asa Dotzler
Directly Responsible Individual Sheila Mooney
Lead engineer `
Security lead `
Privacy lead `
Localization lead `
Accessibility lead `
QA lead Vlad Ghetiu (irc: vladg)
UX lead Jennifer Boriss
Product marketing lead `
Operations lead `
Additional members `

Open issues/risks

Need to get this feature prioritized and an owner for the implementation.

Stage 1: Definition

1. Feature overview

Today, if a plugin crashes, the user is prompted to submit a crash report. However, they are not provided with an interface for entering a comment alongside the crash report as they can with other types of crashes. Although comments are optional and we rely on the users ability to give us informed information about what they are doing at the time of the crash, they are another piece of data that can assist us in diagnosing a problem. Plugin crashes are particularly difficult to analyze so any additional data is helpful.

A recent security study showed a pretty high percentage of users liked the idea of providing comments and crash reports to help improve Firefox. In more than one case during the course of Firefox 4 development, reading the users' comments has lead to the resolution of a serious top crash in the product. For this reason we think this is a pretty important enhancement to get in.

Another side benefit of getting this implemented is Electrolysis. We will want to enable users to submit comments when the content process crashes.

2. Users & use cases


3. Dependencies


4. Requirements




Stage 2: Design

5. Functional specification


6. User experience design

Design details and mockups can be found in Bug 648675.

Stage 3: Planning

7. Implementation plan


8. Reviews

Security review


Privacy review


Localization review




Quality Assurance review


Operations review


Stage 4: Development

9. Implementation

We are currently tracking this feature in Bug 648675.

Stage 5: Release

10. Landing criteria


Feature details

Priority P2
Rank 999
Theme / Goal `
Roadmap Plugin Interactions
Secondary roadmap `
Feature list Desktop
Project `
Engineering team Desktop front-end

Team status notes

  status notes
Products ` `
Engineering ` `
Security ` `
Privacy ` `
Localization ` `
Accessibility ` `
Quality assurance ` `
User experience ` `
Product marketing ` `
Operations ` `