Introduction

As Mozilla's Infrastructure has grown, so has the complexity of the systems. We need to be proactive about regular system updates and maintenance so we can continue supporting the Mozilla Mission.

To address these needs, Mozilla has a Change Advisory Board whose mandate is to manage the Change Control Policy and manage Scheduled Maintenance Approvals.

Change Advisory Board

The Change Advisory Board (CAB) is the entity that defines, and owns, Mozilla's Schedule Maintenance & Change Control Policies.

The CAB is comprised of the relevant stakeholders of each critical IT/Infrastructure service. These stakeholders are the people who can best make decisions about changes because of their understanding of the business goals, as well as technical and operational risks.

Change Management Process

Mozilla IT/Operations & Service Operations has the responsibility to design, manage, and maintain an infrastructure that provides the highest levels of availability, reliability, performance, and service in support of the Mozilla Mission.

For more information on this process, please see the CAB documentation.