India/task force/sumo

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SUMO

Help millions of Firefox users get the most out of their favourite browser. Your contributions will reach millions of users worldwide, and you can do it from the comfort of your couch!

Sign up as a volunteer

Pick a way to get involved

Army of Awesome: help users on Twitter »

Love Firefox? Love Twitter?

Now you can combine both and help Firefox users on Twitter. It's quick, it's easy, and you don't have to be a tech superstar to do it. We call it our Army of Awesome.

It's fun and addictive and the Awesome is you!

  1. Go to Army of Awesome
  2. Connect your Twitter account
  3. Answer to Twitter users that need help. It's super easy with our canned responses.

Answer questions in the support forum »

Where all the action happens

From hardcore web developers to "how do I install Firefox" first time users, everybody needs your help in the forum! Share your Firefox knowledge by pointing people to the right help articles and providing troubleshooting steps for their individual questions.

  1. Go to our support forum and choose a question to answer
  2. Read this for some help to get started

Write help articles »

Share your wisdom with the world.

If you like writing and teaching then the Knowledge Base is the place for you. We need contributors that can write, edit or proof read articles. Thousands of people are accessing our Knowledge Base every week. Imagine how many will be helped by you!

  1. Introduce Yourself
  2. Watch our videos and check our documentation

Translate help to your languages »

Let's make Firefox speak your language!

Help articles are not available in your language yet? You want to join the amazing team translating them? You will help millions of users in your language. Pretty heroic, right?

  1. Check Our Documentation
  2. Just edit articles in your language!


Owner

You can learn more about the role of a owner here.

Peer(s)

Mentors are Contributors who have taken up the additional responsibility to help new comers. You can learn more about the Mentor role here.

Meetings