Marketplace/SLA
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The Marketplace has been placed into maintenance mode. It is no longer under active development. You can read complete details here.
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THIS PAGE IS A WORKING DRAFT | 
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| The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly. If you have any questions or ideas, please add them as a new topic on the discussion page. |
Availability Ratings
- Critical
- 99.99% availability (52 minutes unavailable per year)
- High
- 99.95% availability (4.38 hours unavailable per year)
- Medium-High
- 99.9% availability (8.76 hours unavailable down per year)
- Medium
- 99.8% availability (17.52 hours unavailable per year)
Unavailability means more than 5% of requests are dropped, errored, or significantly degraded.
Consumer Experience
| Service | Rating | Notes | Example/Root |
|---|---|---|---|
| App receipt check | Critical | API that verifies app purchases, called by individual apps at various intervals | receiptcheck.addons.mozilla.org |
| Persona | Critical | Powers accounts required for Marketplace, App Sync, and many individual apps | ?? |
| Add-ons blocklist | Critical | Protects Firefox users from crashes and malicious add-ons | AMO; Example |
| Add-on update check (triggered) | Critical | Triggered checks for add-on updates and compatibility information | VAMO; Example |
| App/add-on installation and files | High | AMO, ftp.m.o, release mirrors | |
| Purchasing and payments (also dependent on 3rd parties) | High | In-app payments API and pages, PayPal interactions | AMO |
| Read-only APIs (used by Firefox and others) | High | Powers Firefox features like add-on search and metadata lookups | SAMO; Example |
| Discovery Pane in Add-ons Manager | High | High-visibility webpage in the default view of Firefox's Add-ons Manager. | SAMO; Example |
| Consumer Marketplace/AMO pages | Medium-High | The consumer-facing Marketplace pages, e.g. homepage, search, browse | AMO |
| Add-on update check (background) | Medium | Daily background checks for add-on updates | VbgAMO; Example |
Developer Experience
| Service | Rating | Notes | Root/Examples |
|---|---|---|---|
| App/add-on management, tools, and reports | High | Managing existing submissions | AMO |
| App/add-on submission | Medium-High | New submissions and versions of apps and add-ons | AMO |
| Documentation, policies, and supporting pages | Medium | Supporting developer pages | AMO |
| Writable and submission APIs | Medium | Upload API, etc. | SAMO |