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| ** '''Following through on interest:''' developing mentorship and new opportunities that challenge and motivate contributors and participants | | ** '''Following through on interest:''' developing mentorship and new opportunities that challenge and motivate contributors and participants |
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| =Pathways Subgroups and Goals Q1-Q4= | | =Pathways Subgroups and Goals Q3-Q4= |
| | | High Level Goals: |
| ==Systems/Tools==
| | # Build alignment in the organization around a community contribution stages model. |
| | | # Build pathways best practices, resources, templates and tools that are both useful and beautiful, so that we make pathway building scalable and any mozillian can build a pathway. |
| *Definition: Measurement and development of existing and potential systems for pathways.
| | # Support brand new contributors and the projects they join by building a community of mentors and a system to support them. |
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| <span style="font-size:150%">'''Action Points:'''</span>
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| <center>'''Q1: Design and build'''</center>
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| *Audit of existing pathways and systems (https://cbt.etherpad.mozilla.org/what-makes-a-pathway )
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| *Develop framework for CRM tool (https://docs.google.com/document/d/1o403WvYzoNYZ0mM-ciOLo0XFYaWAIC-3YriMvQ_q9qY/edit)
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| *Define and utilize pathways communication channels
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| *Explore possibilities for Get Involved page with UX and WebDev
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| <center>'''Q2: Continue tool development, prepare tools, and refine'''</center>
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| *Develop framework for conversion points
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| *Initial refresh of Get Involved page
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| *Research, development and implementation of second phase refresh of Get Involved
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| *Develop new contributor matching tool that matches new contributors to time-appropriate, relevant projects
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| *Maintain and regularly update pathways wiki
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| *Using best practice audit of stewards survey, create script or other mechanism that will sort and maintain new contributor emails (using CRM?)
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| <center>'''Q3: Campaign and grow'''</center>
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| *Implement and utilize CRM tool
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| *Reach out across organization to encourage use of CRM and other developed tools
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| *Research, development and implementation of third phase refresh of Get Involved, with CRM integration and more
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| <center>'''Q4: Harvest and celebrate'''</center>
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| *Audit, retool, and continue to build CRM tool
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| *Run metrics on contributor Get Involved page
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| *Audit new contributor matching tool
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| *Utilize best practices checklist for systems
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| '''Driver: Larissa'''
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| '''Passengers of note: Kadir'''
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| ==Best Practices==
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| *Definition: Define best practices for finding and developing pathways that ties together the work of the other working groups. Serve as point people for other sub-groups across pathways.
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| <span style="font-size:150%">'''Action Points:'''</span>
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| <center>'''Q1: Design and build'''</center>
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| *Develop definition of minimum contribution
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| *Explore mentorship possibilities and develop best practices for mentorship models with mentorship groups
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| *Continue work on "What Makes a Pathway?" https://cbt.etherpad.mozilla.org/what-makes-a-pathway
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| *Define conversion points across the organization
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| *Review results of stewards survey
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| <center>'''Q2: Continue tool development, prepare tools, and refine'''</center>
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| *Refine and roll out mentorship program for new contributors with mentorship subgroup
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| *Encourage local communities to create one resource (video, blog post, website, event) to support people looking for regional pathways.
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| *Develop and ship one new pathway
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| *Analyze new "Get Involved Page" survey with research team
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| *Develop and maintain cross-organizational Pathways Checklist or other tool that defines:
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| **Minimum contribution
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| **Conversion points
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| **Mentorship definition
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| <center>'''Q3: Campaign and grow'''</center>
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| *Brown bag talk on best practices for new contributors
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| *Community check in on goal shipment across the CBT
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| *Cross team analysis of new pathways
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| *Air Mozilla videos on pathways and best practices across the organization
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| **Solicit one resource from every team
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| *Implement findings from "Get Involved Page" survey to seamlessly integrate with defined metrics
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| <center>'''Q4: Harvest and celebrate'''</center>
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| *Implement new pathways developed from best practice finder
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| *Cross-team analysis of effectiveness of new pathway, conversion point, and best practice model
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| '''Driver: Madalina'''
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| '''Passengers of note: Kadir, Jennie, Larissa'''
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| ==Mentorship==
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| *Definition: Define and develop mentorship models.
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| <span style="font-size:150%">'''Action Points:'''</span>
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| <center>'''Q1: Design and build'''</center>
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| *Capture current mentoring strategies across the project
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| *Pull out best practices
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| *Plan mentorship model drawing from strategies across the organization
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| <center>'''Q2: Continue tool development, prepare tools, and refine'''</center>
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| *Develop resources
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| *Manage and drive test mentoring group
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| <center>'''Q3: Campaign and grow'''</center>
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| *Roll out mentoring project for new and continuing contributors
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| *Match mentors to contributors
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| *Mentorship events across the Mozilla-verse, both virtual and in real life
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| <center>'''Q4: Harvest and celebrate'''</center>
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| *Watch mentorship grow across the organization
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| *Provide incentives mentorship drivers (staff and contributor) who regularly check on mentorship progress. "Train the trainer"
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| '''Driver: Jennie'''
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| '''Passengers of note: Larissa'''
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| ==Motivation/Recognition==
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| *Definition: Recognize new and existing volunteers for their contributions in order to deepen relationships across the organization.
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| <span style="font-size:150%">'''Action Points:'''</span>
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| <center>'''Q1: Design and build'''</center>
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| *Use tools created by best practices to create pathways badging system
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| *Design other forms at different conversion points to develop recognition system
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| *Define recognition at every stage of the contributor lifecycle
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| <center>'''Q2: Continue tool development, prepare tools, and refine'''</center>
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| *Create a process for defining contribution from ready to contribute to super star
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| *Automate these processes as much as possible while still keeping human element of recognition
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| <center>'''Q3: Campaign and grow'''</center>
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| *Ship new contribution mechanisms utilizing Mozilla unified badging and other forms of recognition
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| <center>'''Q4: Harvest and celebrate'''</center>
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| *Continue developing innovative recognition pathways through shared conversion points as the organization changes and develops.
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| '''Driver: Michelle? (Or the Regognition working group may reboot and take this)'''
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| </div>
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| </div>
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| <div style="-moz-border-radius: 10px;background-color:white;border:3px dashed;display:block;padding:20px;margin-top:20px;">
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| = Next steps on this document = | | = Next steps on this document = |