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Contribute/Pathways/Guides/Guides-SOP: Difference between revisions
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Contribute/Pathways/Guides/Guides-SOP (view source)
Revision as of 17:27, 30 September 2014
, 30 September 2014→Responsibilities
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=== Responsibilities === | === Responsibilities === | ||
* Introduce yourself in the '[http://guides.mozilla-community.org/t/guide-introductions/49 Guide Introductions!]' section of your functional area | * Introduce yourself in the '[http://guides.mozilla-community.org/t/guide-introductions/49 Guide Introductions!]' section of your functional area. | ||
* Know the pathway entry points for each contribution area. | |||
* Respond to questions in your functional area, with a goal of same-day response. | * Respond to questions in your functional area, with a goal of same-day response. | ||
* | * Help build the manual and FAQ for your functional/contribution area. | ||
* Encourage, support, help and empower contributors through thoughtful response, and knowledgeable guidance. | * Encourage, support, help and empower contributors through thoughtful response, and knowledgeable guidance. | ||
* Ask for help. You are not on your own, if you feel overwhelmed, uncertain or upset please reach out to the Guides coordinator, or CBT for help. | * Ask for help. You are not on your own, if you feel overwhelmed, uncertain or upset please reach out to the Guides coordinator, or CBT for help. | ||