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Contribute/Pathways/Guides/Guides-SOP: Difference between revisions
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=== Program Description === | === Program Description === | ||
Guides is a program to help brand new and potential contributors orient themselves, choose a pathway, and gain confidence in the early days of contribution. Guides themselves play a critical role in helping new contributors overcome both common and personal obstacles, through mentorship. | Guides is a program to help brand new and potential contributors orient themselves, choose a pathway, and gain confidence in the early days of contribution. Guides themselves play a critical role in helping new contributors overcome both common and personal obstacles, through mentorship. | ||
There are three levels of mentorship forming in Guides | |||
* Guides: Identified Leaders in Functional Areas. Guides are either self-nominating, or proposed by the functional steward for that area. We are still working on this process, but welcome feedback. Guides generally curate content - improve answers, and update Resource manterial. | |||
* Helpers: Mozilla contributors who have some knowledge in one or more functional areas, and turn up to help answer the questions of new contributors. | |||
* Guide Lead: For areas with more than 2 Guides, a Guide-lead takes the responsibility of ensuring Guides are active, and interacting with the Functional steward. | |||
=== Contributor Facing Description === | === Contributor Facing Description === | ||
Mozilla Guides is a community led by friendly, and experienced Mozilla volunteers we call 'Guides'. Guides are people who have been contributing to the Mozilla project for some time, and have a depth of knowledge in specific areas of the project | Mozilla Guides is a community led by friendly, and experienced Mozilla volunteers we call 'Guides', and others in the community who want to help (Helpers). Guides are people who have been contributing to the Mozilla project for some time, and have a depth of knowledge in specific areas of the project. | ||
Guides are here to answer your questions and help you find the resources and opportunities you're most interested in. | Guides are here to answer your questions and help you find the resources and opportunities you're most interested in. | ||
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* Mozilla Rep | * Mozilla Rep | ||
* Firefox Student Ambassador (to confirm age requirements) | * Firefox Student Ambassador (to confirm age requirements) | ||
* Nominated by Functional Area Steward. In some cases, this is the major requirement. | |||
=== How are Guides Invited? === | === How are Guides Invited? === | ||
For Version 1 of Guides | *For Version 1 of Guides were invited via sign-up [https://docs.google.com/document/d/17eL86GRP0zRyXygGnHNdAXGwNvo3otG8pe1PR-8Sf40/edit email invites] will be sent to Mozilla Reps and to those in Mozillians.org in Mentor Groups, and by referal from a functional area leader. | ||
* Moving forward people may self-nominate via the same form OR fucntional area steward can reach out with a recommendation. | |||
=== What criteria is used to evaluate Guide applicants? === | === What criteria is used to evaluate Guide applicants? === | ||
* | * 8 months or more experience working in, or contributing to a specific functional/contribution area. | ||
* Nomination/ Approval by Functional Area Steward. | |||
* Genuine interest in helping people. | * Genuine interest in helping people. | ||
* Understanding of pathway entry-points for a given functional/contribution area. | * Understanding of pathway entry-points for a given functional/contribution area. | ||
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* Vouched Mozillians profile . | * Vouched Mozillians profile . | ||
* Speak and Read English (Version 1 Launch Only - we will revisit this for Version 1) | * Speak and Read English (Version 1 Launch Only - we will revisit this for Version 1) | ||
* (Optional) Interest in building-out the functional area manual | * (Optional) Interest in building-out the functional area manual. | ||
* (Optional) Interest in 1:1 mentoring opportunities. | * (Optional) Interest in 1:1 mentoring opportunities. | ||
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===What Guides are *not* === | ===What Guides are *not* === | ||
* Expected to form ongoing mentor relationships | * Expected to form ongoing mentor relationships with contributors. | ||
* Gatekeepers for contribution areas ie: they don't decide whether or not a contributor will be successful, or valuable. | * Gatekeepers for contribution areas ie: they don't decide whether or not a contributor will be successful, or valuable. | ||
* Official representatives of a given functional/contribution area. | * Official representatives of a given functional/contribution area. | ||
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=== Application Process === | === Application Process === | ||
* Self-Nominate [https://docs.google.com/forms/d/1Wl6ZN5or62X0hcgc359d9J67H2fuFS51fzeHZ_fSq0U/viewform form]. For the first version of Guides, applications must be in prior to Oct. 6th for the launch of Version 1, with ongoing review & acceptance after that. | |||
* Functional Stewards may nominate individuals directly by contacting Emma Irwin or Larissa Shapiro. | |||
=== Application Workflow === | === Application Workflow === | ||
* Nomination | |||
* | * Follow-up from Guides coordinator with next steps. | ||
==== Screening ==== | ==== Screening ==== | ||
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* Add themselves to the Guides [https://mozillians.org/en-US/group/guides/ Mozillian's Group]. | * Add themselves to the Guides [https://mozillians.org/en-US/group/guides/ Mozillian's Group]. | ||
* Introduce themselves as a Guide on the appropriate [[Discourse Group]]. | * Introduce themselves as a Guide on the appropriate [[Discourse Group]]. | ||
* Attend a | * Attend a Guides Call. | ||
* If they are the first Guide assigned - update the [http://guides.mozilla-community.org/t/about-the-coding-category/13 Category description] to describe their functional area. Otherwise, ensure it is up-to-date. | * If they are the first Guide assigned - update the [http://guides.mozilla-community.org/t/about-the-coding-category/13 Category description] to describe their functional area. Otherwise, ensure it is up-to-date. | ||
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===== Scheduled Calls ===== | ===== Scheduled Calls ===== | ||
* | * November 4th 10 AM PDT ([http://www.timeanddate.com/worldclock/fixedtime.html?msg=Guides+Orientation&iso=20141007T10&p1=1091&ah=1 your time]) - [https://v.mozilla.com/flex.html?roomdirect.html&key=eilfbQpC4jIL CBT Room], [https://etherpad.mozilla.org/guides-orientation Agenda/Etherpad] | ||
=== Responsibilities === | === Responsibilities === | ||
* Introduce yourself in the '[http://guides.mozilla-community.org/t/guide-introductions/49 Guide Introductions!]' section of your functional area. | * Introduce yourself in the '[http://guides.mozilla-community.org/t/guide-introductions/49 Guide Introductions!]' section of your functional area. | ||
* Know the pathway entry points for each contribution area. | * Know the pathway entry points for each contribution area. | ||
* Respond to questions in your functional area, with a goal of same-day response. | * Respond to questions in your functional area, with a goal of same-day response.. | ||
* Keep the [http://guides.mozilla-community.org/t/about-the-coding-category/13 Category description] of your functional/contribution area up-to-date. | * Keep the [http://guides.mozilla-community.org/t/about-the-coding-category/13 Category description] of your functional/contribution area up-to-date. | ||
* Encourage, support, help and empower contributors through thoughtful response, and knowledgeable guidance. | * Encourage, support, help and empower contributors through thoughtful response, and knowledgeable guidance. | ||