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Flash/Hang Debugging

674 bytes removed, 02:12, 19 February 2015
Removing questions about bug submission, adding google form.
 
 
--- work in progress ----
 
 
A number of our Windows users are seeing flash hangs on a regular basis. If you would like to help Mozilla's engineers diagnose and fix those problems for our users once and for all, please follow the process below.
== Sending the Data to Mozilla ==
The dump files will be too large to email or add to Bugzilla. You'll need to uploade upload them to Dropbox or Google Drive, and then share them with bsmedberg@mozilla.com.  ---- ADD GOOGLE FORM HERE ---- Do not share these files with everyone: they are likely to contain some personal information such as passwords or bookmarks.
File a bug at bugzillaOnce you've done that, [http://goo.mozillagl/forms/rMCgO5yelu please fill out the questions on this form].org product "Core" component "Plug-Ins". Include the following information:
* What you were doing at the time Some of the hang, as exactly as possible.** Links to the exact page information that form asks for will be in "about:support" - you were on at the time of the hang.** Was there only one tab can open, or multiple tabs?** Did you move the mouse over the plugin content, click on it, or type at any point?** Did you choose any full-screen mode?* The exact build of Firefox that you were using at the time. The best way to collect this is copy it from about:support in the browser.* A link to the dump files on dropbox/google drive.* If same way you are willing, a note that it is acceptable to forward these dump files to Adobe engineers to aid with debuggingopened about:config earlier.
Confirm, emeritus
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