* there should be two FlashPlayerPlugin processes. You want the deeper (second) one - see the diagram below.
Check the The "CPU usage Usage" column of the thesee processes and make sure that it is should be zero, or close to 0it. If it is close to 1so, STOP NOW; and ask Benjamin Smedberg for assistance.For right-click on each of the three processes, and choose Process -> Create Dump -> Create Full Dump, as in the picture below. If the "CPU Usage" column is closer to 1, we're having a different problem; please [mailto:bsmedberg@mozilla.com?Flash_CPU_1 email Benjamin Smedberg] at this point for clarification.
[[File:Flash-getfulldump-ProcessExplorer.png|Process Explorer screenshot of collecting a full dump]]
