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Add-ons/Reviewers/MiscCannedResponses: Difference between revisions
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Add-ons/Reviewers/MiscCannedResponses (view source)
Revision as of 17:13, 2 March 2017
, 2 March 2017Added email responses for commbadge
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This page contains various canned responses not available on addons.mozilla.org because they are either too specific or not commonly used. If you've created a canned response you think would be useful for others, please talk to an admin to decide whether it should go on this page or be added to addons.mozilla.org. | This page contains various canned responses not available on addons.mozilla.org because they are either too specific or not commonly used. If you've created a canned response you think would be useful for others, please talk to an admin to decide whether it should go on this page or be added to addons.mozilla.org. | ||
= Review Actions = | |||
== Non-Review Issues / Suggestions == | == Non-Review Issues / Suggestions == | ||
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If this is the case, please mark your add-on as invisible in the developer hub within 7 days, or we will have to disable your listing. You can then upload a new version for self-hosting to further distribute your add-on. See https://developer.mozilla.org/en-US/Add-ons/Distribution for more details. If you are offering a free version of your software or service this add-on can be used with, please get back to us via email. | If this is the case, please mark your add-on as invisible in the developer hub within 7 days, or we will have to disable your listing. You can then upload a new version for self-hosting to further distribute your add-on. See https://developer.mozilla.org/en-US/Add-ons/Distribution for more details. If you are offering a free version of your software or service this add-on can be used with, please get back to us via email. | ||
= Responses to Developer Questions = | |||
== Review Time and Expedited Requests == | |||
thank you for contacting us. The latest add-on version has been under review for '''XXX''' days, while our target time is 10 days. If your add-on takes longer to review and there is a sense of urgency please get back to us. | |||
Thank you for your understanding, | |||
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Thank you for reaching out. It’s true that the wait times are longer than usual right now; our reviewers are trying their best to work through the queue as quickly as possible. If you’d like to help out and join our reviewers group, please take a look at https://wiki.mozilla.org/Add-ons/Reviewers. | |||
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We are getting a lot of requests for expedited reviews which makes prioritization hard. Our reviewers are trying their best to work through the queue as quickly as possible. If you’d like to help out and join our reviewers group, please take a look at https://wiki.mozilla.org/Add-ons/Reviewers for details and how to apply. | |||
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<small>''...as an addition to the previous responses, as appropriate''</small> | |||
Also, we are currently experiencing a surge of submissions which may unfortunately extend the review time. If your latest version is a critical update, for example a fatal regression, please get back to us. Otherwise, we appreciate your patience and will process your review as soon as possible. | |||
== Other == | |||
Thanks for the offer about the call. Although for the sake of documenting agreements, keeping all relevant people in the loop and respect of timezones, we generally discuss via e-mail only. | |||
Thank you for your understanding, | |||