Confirmed users
99
edits
CloudServices/Sync/Canned bug responses: Difference between revisions
Jump to navigation
Jump to search
CloudServices/Sync/Canned bug responses (view source)
Revision as of 04:16, 10 October 2017
, 10 October 2017Add info for closing bugs after no needinfo
(Add link to desktop and android "how to file a bug" pages.) |
(Add info for closing bugs after no needinfo) |
||
| Line 2: | Line 2: | ||
Often it will be necessary to tweak the comments. | Often it will be necessary to tweak the comments. | ||
= Closing bugs when there's been no needinfo response = | |||
Thanks again for reporting this issue, but we are unable to determine the cause of the problem without the requested information. If you are able to provide this information, please just add a comment in this bug with that information and we'll get back to you as soon as we can, but in the meantime we are closing this bug so we can focus on the issues which we can address. | |||
= Desktop = | = Desktop = | ||
| Line 9: | Line 13: | ||
== When it's a known dupe == | == When it's a known dupe == | ||
We're sorry to hear you are having this problem. We've seen a number of reports like this, but we are unable to determine exactly what causes it. In the meantime I'm closing this as a duplicate of the bug where we are tracking this work and please accept our apologies for the problems you are having. | |||
== When an error log is expected == | == When an error log is expected == | ||