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ReleaseEngineering/How To/Request That a Machine Be Reimaged: Difference between revisions
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ReleaseEngineering/How To/Request That a Machine Be Reimaged (view source)
Revision as of 23:19, 3 March 2018
, 3 March 2018Updated the "Open Bug Link" as it seemed that product doesn't exist anymore.
(Updated instructions on how to request a re-image for a HW machine) |
(Updated the "Open Bug Link" as it seemed that product doesn't exist anymore.) |
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| Line 17: | Line 17: | ||
If all else fails, and the above instructions do not help you: | If all else fails, and the above instructions do not help you: | ||
* make sure the slave is disabled in slavealloc | * make sure the slave is disabled in slavealloc | ||
* [https://bugzilla.mozilla.org/enter_bug.cgi? | * [https://bugzilla.mozilla.org/enter_bug.cgi?product=Infrastructure%20%26%20Operations&component=DCOps&short_desc=please%20reimage%20SLAVE File a bug to reimage the machine], mark it as blocking the slave's problem tracking bug. | ||
* after being re-imaged, do another check to make sure the machine is in a good shape (e.g it's accessible, has a proper resolution, etc) | * after being re-imaged, do another check to make sure the machine is in a good shape (e.g it's accessible, has a proper resolution, etc) | ||
* finally, re-enable it in slavealloc and reboot it. | * finally, re-enable it in slavealloc and reboot it. | ||