CloudServices/Sync/File a desktop bug: Difference between revisions

CloudServices/Sync/File a desktop bug (view source)

59 bytes removed , 6 September 2018

Update instructions for new About Sync UI.

27

edits

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 * Install the above addon.
 * Enter <code>about:sync</code> into your address bar.
-* At the top of the about:sync page, change the <code>Level of messages written by Sync engines</code>setting to <code>Trace</code> and <code>Level of messages written to about:sync-logs log files</code> to <code>Trace</code>.
+* At the top of the <code>about:sync</code> page, under "General Options", change the <code>Please describe how you intend using about:sync</code> setting to <code>Actively looking for issues and want detailed logging</code>.
-* Just below those settings, check the option <code>Create log files even on success?</code>
 * Reproduce your issue (eg, force a new Sync)
-* Grab the log files - near the top of the <code>about:sync</code> page, use either the <code>download a combined summary</code> (preferred) or <code>download them as a zip file</code> links, which will download a file to your Downloads directory.
+* Grab the log files - near the top of the <code>about:sync</code> page, under "Log Files and Diagnostics", use either the <code>download a combined summary</code> (preferred) or <code>download them as a zip file</code> links, which will download a file to your Downloads directory.
 * Attach this file to a bug.